Access the Allegiance Component
Procedure
The Allegiance component is an external database which tracks customer purchases to accumulate and grant points or discounts as a reward for purchases. You can access Allegiance from the POS anytime during a transaction by entering or swiping a customer loyalty card.
Using Allegiance allows you to:
Contribute points to the loyalty database for the customer’s transaction
Convey promotional information from Allegiance to the customer once the customer’s identity and points status are confirmed.
Lookup a customer when their membership card number is scanned or typed into the POS.
When conveying promotional information from Allegiance to the customer, the POS terminal is considered to be acting as an Allegiance kiosk.
Note
Before you begin to define the Allegiance parameters, you must first confirm that a loyalty program has been defined as an external component to the system.