Tender Setup: Return Tender

Use the Return Tender tab settings to define thresholds for a return tender for return transactions with a receipt.

Example Example

Your store policy is to issue a cash refund for transactions that were originally tendered with a check. You can set a threshold limit for the cash refund amount and define a second tender as the refund tender if that threshold amount is exceeded.

End of the example.

These options are designed for returns with receipt. The system only applies these options when the Return To Original Tender option in Return Maintenance is turned on. The original tender is then used to map to the return tender. For information about defining a return transaction, see Returns: General.

Note Note

These options are designed to configure return thresholds for returns with a receipt. For information about configuring options for returns without a receipt, see Returns: Return Authorization.

Along with these options, you must also configure the following parameters in the POS.INI file:

USEAUTOTENDERMENU=Y

AUTHREFUNDS=1

EXCHTOGGLE=N

End of the note.

Structure

Screen Element	Description
Tender ID	Identifies the tender. It is a unique number from 1 to 40. Tenders are listed in sequential order. The first Tender ID (ID #1) should always define the local currency.
Description	Describes the tender being defined (for example, cash, check, and Visa). The description can be up to 20 alphanumeric characters in length. By default, the system displays the description on the cashier display and prints it on receipts and terminal reports.

Screen Element	Description
Tender Return Threshold	Specifies the threshold amount for a return. A return may be settled in a different form of tender depending on whether the value of the return is greater than, less than or equal to this value.
Above Threshold Tender	Provides a list of tenders available as secondary tenders if the return exceeds the threshold amount for the original tender.
Force Above Threshold Tender	Provides a list of options to control whether the defined tender should be forced when a return exceeds the threshold value. The options are: None: Indicates that the defined tender can be overridden. Force: Indicates that the threshold-defined tender should be used as if the cashier had intentionally selected it. Allow Escape: In this scenario, only the threshold tender is available on the list of tenders displayed to the cashier. By pressing `Enter` or `F1` that tender is incorporated into the return transaction. If the cashier clears the selection window, the list reverts to the regular tender menu listing. Note This option requires you to deselect the POS.INI option DISABLESETENTERKEYOF1. End of the note. Allow Alternate Tender: This option indicates that when default tenders are used for a refund, the Alternate Tender menu is required. Note This option requires you to set the POS.INI setting NOTUSEUDTTENDER to `Yes`. End of the note.
Below Threshold Tender	Provides a list of tenders available as secondary tenders if the return is equal to or less than the threshold amount for the original tender.
Force Below Threshold Tender	This option provides a list of options to control whether the defined tender should be forced when a return is less than the threshold value. The options are: None: Indicates that the defined tender can be overridden. Force: Indicates that the threshold-defined tender should be used as if the cashier had intentionally selected it. Allow Escape: In this scenario, only the threshold tender is available on the list of tenders displayed to the cashier. By pressing `Enter` or `F1` that tender is incorporated into the return transaction. If the cashier clears the selection window, the list reverts to the regular tender menu listing. Note This option requires you to deselect the POS.INI option DISABLESETENTERKEYOF1. End of the note. Allow Alternate Tender: This option indicates that when default tenders are used for a refund, the Alternate Tender menu is required. Note This option requires you to set the POS.INI setting NOTUSEUDTTENDER to `Yes`. End of the note.