Show TOC

Procedure documentationViewing a Balance’s Details

Procedure

You can review the information that you entered into a balance transaction, regardless of its current status. Voided balances remain visible in the POS Balance Selection window.

To view the details of a balance:

  1. On the Main Menu, click Cash Management.

  2. Click the appropriate safe.

  3. Click POS Balance. The pending, completed, deleted, and voided balances appear in the window.

  4. Click the balance you want to review, and then click Open. The POS Balance Maintenance window displays the balance information.

To complete the POS Balance Maintenance window:

  1. The Txn Num. field defines a unique number that identifies the balance transaction. This number is a counter that reflects the number of tender management transactions (for example, pickups and balances) that have been performed. This is not the transaction number that is recorded in the TLog. The number in the T-Log Num. field, in this window, is recorded as the transaction number in the TLog.

    No action is required. Store Manager automatically completes this field with the next available number when you save the transaction.

  2. The T-Log Num. field defines the unique number that identifies the balance transaction in the TLog.

    No action is required. Store Manager automatically completes this field when you complete the balance.

  3. To define the cashier or register that the tender is being balanced for, type a cashier or register number in the Register field. Your head office uses the Configurator to define whether balances are performed by the cashier or register. Note that the field name reflects the setting.

  4. The Txn Status field indicates the balance transaction’s status (pending, completed, or voided). No action is required. Store Manager automatically completes this field.

  5. The Operator field displays the employee number of the person that processes the balance transaction. No action is required. Store Manager automatically completes this field with the employee number of the person who logged into the Store Manager.

  6. The Txn Date field contains the date on which the balance transaction is created. No action is required. Store Manager automatically completes this field with the system date of the computer it is running on.

  7. The Business Date field contains the current business date. Note that this date can be different than the system date. This field defaults to the current business day, however a balance can also be done for previous business days.

  8. Select the reason that you are performing the balance from the Reason drop-down list.

    You define the selection of reasons that appear in this drop-down list on the Code Table Maintenance window.

  9. You can define any notes that you want to record about the transaction. Type an alphanumeric string, up to 40 characters in length, in the Notes field.

  10. The Tender field contains the tenders that you can include in the balance. A tender is actually included in the balance if you enter a value in the corresponding Amount field on this window. Your head office uses the Configurator to define the tenders that are available for balance. This field contains a list of the tenders that are eligible. No action is required. Store Manager automatically completes this field with the tenders that are eligible for balance.

    To enter a balance amount for a tender, click the tender and complete the fields on the right side of the window.

  11. To enter an actual amount for a tender, click Actual and complete the fields on the right side of the window

  12. The System field indicates the amounts of the tenders that are expected in the cash drawer. This field is not visible if your head office has used the Configurator to enable blind balancing. During a blind balance, you do not know the system amount. After clicking Balance, the Store Manager compares the actual amount with the system amount and alerts you if they do not match. No action is required. When you click Balance in this window, the Store Manager automatically completes this field with the amount of tender that is expected in the cash drawer.

  13. The Short/Over field indicates the difference between the actual balance amounts you enter into the fields on the right side of the window, and system amounts. This field is not visible if your head office has used the Configurator to enable blind balancing. Store Manager compares the actual amount with the system amount and alerts you if they do not match. No action is required. When you click Balance in this window, the Store Manager automatically completes this field with the difference between the actual and system amounts.

  14. The Total Tenders field displays the totals of the amounts in the Amount field. No action is required. Store Manager automatically completes this field.

  15. The Lump Sum/Denomination button allows you to switch between entering the lump sum amounts or denominations. If you are entering the balance amount by denomination, the tender denominations are listed in this field.

    Your head office uses the Configurator to define denominations for a tender. If no denominations are defined for the tender, the Denomination button is disabled. Use the Denomination button on this window, to enter amounts by denomination. Once in denomination mode, the button’s label changes to Lump Sum.

    Note Note

    If the sum of the Lump Sum Amount column falls within the warning threshold set in the Configurator, a message displays warning you that the amount entered is too high. You can choose to continue until the total amount reaches the rejection threshold, then you must reenter a smaller amount.

    End of the note.
  16. To define the amount of the selected tender, type an amount, including the decimal places, in the Lump Sum Batch # field. To select a tender, click the tender in the Tender field.

  17. The Total Lump Sums field displays the total of the lump sum amounts that you enter in the Lump Sum Amount field. No action is required. Store Manager automatically completes this field.

  18. The Total Denominations field displays the total of the amounts that you enter in the Amount field when you enter amounts by denomination. Your head office uses the Configurator to define denominations for a tender. If no denominations are defined for the tender, the denomination fields are not available. Click the Denomination button in this window to enter amounts by denomination. No action is required. Store Manager automatically completes this field.

  19. To change the balance status to complete, click Complete.

  20. To change the balance status to void, click Void. This button is only enabled if the pickup status is complete.

    Note Note

    A balance can be voided on the same business day only.

    End of the note.
  21. Click Save, and then click Exit.