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Procedure documentationVoiding a Loan

Procedure

You can only void a completed loan, and it must be voided on the same Business Day. Voided loans are visible in the POS Loan Selection window. They cannot be modified and they do not affect the cashier’s or register’s system tender amount during balancing of the safe’s contents. Amounts are subtracted from and added to the safe. For information about completing a loan, see Completing a Loan.

To void a loan:

  1. On the Main Menu, click Cash Management.

  2. Click the safe with the loan.

  3. Click POS Loan. The pending, completed, deleted, and voided loans appear in the window.

  4. Click the loan that you want to void, and then click Open. The POS Loan Safe Maintenance window displays the loan information.

  5. Click Void. The loan’s status is void.

  6. Click Exit.