SAP POS provides a feature that displays customer information on the POS screen during a transaction. This allows the retailer to develop a more profitable relationship with your customer. You can trigger the information to display when a loyalty card is swiped, or by manually entering their customer number. You can select the information elements to display such as the customer name, address, telephone number, or date of the last visit in the Configurator application. You can configure the format and layout of the customer information window by using the terminal display options described in this section. For more information about setting terminal display options, see the Advanced Layout Feature. To activate the customer information display feature, you must configure the following:
Customer Database
settings — You make these settings in the SAP POS
Configurator
application. These settings determine
which fields in the Allegiance database are displayed. The selected
fields are displayed in a new Customer Window
tab page, which available in the terminal layout function in the
POS client application. From the list, you can select the fields to
display on the screen.
Manager code 40 (Screen Layout and Design) in the POS client application
— This activates the POS screen layout and design functions. You use
the Customer Window
tab page to format
the customer display window. You select the Make Visible
option so that you can edit the layout features. For a detailed
procedure on how to use Manager code 40, see Using Manager Code 40.
Note
To customize the touch screen, use manager code 40.
You can create a slide show for the POS client screen or to use as a screen saver. The images can be displayed on the main screen, in the graphic window of a secondary monitor, and as a screen saver on both screens.
Activating a slide show — You can define a slide show by using the Slide Show
tab page on the Advanced
Layout
window, and then you activate the slide show
on the Graphics
tab page.
Using the slide show as a screen
saver — The slide show that you define on the Slide
Show
tab page can also be used as a screen saver.
To prevent the screen saver from launching during a transaction, we
recommend that you set the Only between transactions
option.