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Object documentationPrinting Policies (Print Lines)

 

You can use the Policy Maintenance parameters to print company policies, headers, or trailers on customer receipts. You can also have the POS display specific text on the transaction screen. You can link text you define through Policy Maintenance to tenders, nonmerchandise items, pending transactions, or manager functions. You can enter up to 15 lines of text per policy.

 

You use the Print Links function in the Policy Maintenance menu to define this information.

  1. To access the Policy Maintenance window, open the POS Configurations window and choose the Data Capture tab.

  2. Choose Policy.

  3. Open the Policy Description record you want to review or modify, or click New to create a new policy record.

Output Options

Output options determine where and when a policy is displayed. You can use signature lines to print any type of message at the bottom of a receipt.

Note Note

You can only display a policy in one place at a time.

End of the note.
  • If you do not want a policy to display anywhere, select the None radio button.

  • To display a policy on the POS terminal, select the Screen radio button.

  • To display a policy on the signature capture device, select the Signature Capture radio button.

  • To print a policy on the customer’s receipt, select Customer Receipt.

  • To print a policy on the store’s receipt, select Store Receipt.

  • To print policy lines output generated by special characters in the electronic journal, select Electronic Journal.

  • To print a policy on the tender receipt after every tender that is used, select Tender Receipt.

    For example, if a customer pays with more than one type of tender (for example, two different credit cards), a policy is printed for each payment. The customer can then sign for each credit card payment. This field is used with Split Tender on the General tab of the Tender Setup Maintenance window.

  • To print a policy on a separate receipt, select Separate Receipt.

  • To define when a policy is displayed, select the Policy Display Timing dropdown list and select a timing option.

  • To display instructions to the cashier on how to proceed once a policy is displayed, select the Policy Display Confirmation dropdown list and select a confirmation option.

Signature Line Display Options

You define Signature line options on the Print Lines Maintenance window in the Data Capture tab.

  1. To specify the messages that you want printed on the bottom of the receipt, choose Signature Line 1.

  2. Select a message from the dropdown list.

  3. Repeat for each additional signature line message required.

  4. When you link multiple messages together, the system automatically inserts a blank line between the messages. If you do not want a blank line inserted between the printed messages, click Suppress Initial Line Feed.

  5. To choose a predefined policy and link it to the policy that you are currently defining, select the Linked Policy ID dropdown list and choose another policy.

  6. Enter the policy text following the procedure below.

Policy Text Entry

Lines 1 through 15 on the Policy Lines tab contain the text that applies to the policy description. For example, stores have specific company policies regarding returns, refunds and exchanges, and layaways.

  1. In the Policy Maintenance window, select the Policy Lines tab.

  2. In Lines 1 through 15, enter the text that specifies the policy to be printed on the receipt. You can also enter the following special characters that control printing and allow values to be embedded into the receipt (for example, store number and register number):

    Control Characters

    Function

    %nD

    Date (n=date format)

    %nT

    Time (n=time format)

    %N

    Store Name

    %I

    Store Number

    %S

    Translation Sequence Number

    %R

    Terminal Number

    %A

    Automatically Generated Reference Number

    %K

    Print Line Using Special Control Characters

    %Lx

    Reward Amount for Loyalty Program x

    %V

    Authorization Post Void Card Number

  3. Choose Save and Close.

More Information

Printing Receipt Logos