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Function documentationViewing Log Files

 

You can view and search through the contents of three log files. Log files allow stores to view and act upon downloaded files during the polling process.

  • xcpt.log - This log file contains information on errors or general exceptions that have occurred within the application. It is mainly intended for debugging purposes

  • event.log - This log file is also intended mainly for debugging purposes. It contains information on various events occurring within the application or between the application and the server

  • apply.log - The apply file log contains operational information from files such as the PLU, xref, and promo files. It also logs information that you can view on purchase orders, receiving documents, inventory adjustments, physical inventory, and store transfers.

To view the contents of a log file:

  1. On the Main Menu, click Administration.

  2. Click Log Files.

  3. Click the Log File drop-down list. A list of the three log files appears.

  4. Click a file. The contents of the log file appear in the window. Once you have opened a log file, you can search through its contents for a text string.

To search a log file:

  1. In the Search field, type a text string.

  2. Click Go. Store Manager searches through the log file for a match. When all of the matching information is found, the first piece of it is displayed in the window.

  3. If available, to display the next piece of matching information, click Next.