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Object documentationNon-Merchandise: General


The general options for a non-merchandise item allow you to configure behavior such as adding non-merchandise items to a quick menu, or creating a quick keyboard description.


General Options

Screen Element


Quick Menu

Assigns your non-merchandise item to an existing quick menu. For more information about setting up new quick menu options, see Quick Menus.

Keyboard Options

Identifies your non-merchandise item. This description appears on the keyboard key when the non-merchandise transaction is linked to a keyboard. For more information, see Keyboards.

Non-Merchandise Behavior

The amount of a non-merchandise transaction can be added to or deducted from a sale. If the amount is positive, (for example, rounding the total sale up to the nearest dollar amount for a donation), it is added to the sale. If the amount is negative (for example, bottle returns or paid outs), it is deducted from the sale.

Non-Merchandise Behavior

Screen Element


Positive Amount

Ensures that the value of the non-merchandise item is always added to the sale transaction

Add To Gross

Adds the value of the non-merchandise item to the gross sales total for the whole transaction

Amount Multiple

Ensures that your non-merchandise items are sold at amounts of a specific multiple. Enter the value of the desired multiple.

Example Example

A multiple amount of USD 5.00 means that your non-merchandise item can be sold for USD 5.00, USD 10.00, USD 15.00, and so on.

End of the example.

Allow Returns

Allows non-merchandise items to be returned

Allow Discount

Allows discounts on non-merchandise items

Allow Zero Entry

Allows a zero value entry for a non-merchandise sale

Allow Quantity

Allows non-merchandise items to be sold in quantities greater than one

Allow in PTD

Controls whether you can include this non-merchandise item in a pending transaction

Allow In Merchandise

Allows non-merchandise items to be included in a regular merchandise transaction

Allow Suspend

Allows non-merchandise items to be part of a suspended transaction

Use Price From PLU

Ensures that the POS uses the item price from the PLU file. In configurations for third-party gift cards such as Blackhawk where a non-merchandise item bar code links to a PLU definition, this option exists to provide flexibility in allowing a price to be entered at the POS instead of using an established price from the PLU file. If this option is not selected, the POS prompts the cashier to enter a price for the item. This allows the cashier to enter variable price amounts for gift cards determined by the customers’ requests.

Note Note

To configure the Blackhawk third-party card, this option must be deselected for financial cards and selected for fixed value cards.

End of the note.

Denomination ID

Indicates a tender denomination type that only allows specific denominations of this non-merchandise item to be entered

No Other Non-Merchandise Sold With This Item

Ensures that a non-merchandise item is not included in a transaction that already contains a non-merchandise item. This option prevents unrelated non-merchandise items such as a paid-in transaction to be processed with a gift certificate in the same transaction.

Allow Same Item Sale

Allows multiple instances of the same non-merchandise item in a single transaction

Allow Item Void

Allows a non-merchandise item to be voided

Positive File Update Allowed

Allows the positive file to be updated with the non-merchandise item’s reference number

Non Income

Prevents non-income items from being counted as an item. This option is used when displaying the number of items on the screen. For example, in the case of bottle deposits, bottles are not counted as an extra item.

Linked Deposit

Treats a linked non merchandise item as a linked deposit.

Linking PLU

For some non-merchandise items such as third-party gift cards (specifically Blackhawk), you must define a bar code for each of the various gift card items and denominations. The bar codes must consist of the UPC and the Primary Account Number (PAN). When the bar code is scanned, the POS parses out the UPC and uses it to look up the PLU. When the non-merchandise item is processed, the price and definition in the PLU file, linked from the non-merchandise bar code, are used depending on the configuration. You can set options to toggle between using the price and description from the PLU file or require their manual entry.

Linking PLU

Screen Element


Drop PLU Parents

Disregards the linking PLU record. This is important in configurations for third-party gift cards, such as Blackhawk, where a non-merchandise item bar code links to a PLU definition. The default setting is deselected.

Use Description From PLU

Forces the item PLU description to be used for printing on receipts instead of the non-merchandise description. This is important in configurations for third-party gift cards, such as Blackhawk, where a non-merchandise item bar code links to a PLU definition. The default setting is deselected.

Use PLU for Non-Merchandise Sub-Group

Shows separate rows for each UPC item in ascending order of UPC. This is important in configurations of the back office report for third-party card sales. If this option is deselected, the UPC and Sub-Group Desc fields are blank. The default setting is deselected. This option also ensures that the UPC and Description columns show the corresponding information in the detail report option of the back office report.

Preset Amount

You can specify whether a non-merchandise transaction must meet a threshold amount. For example, you can set an amount of USD 12.00 for an NSF check. As soon as the non-merchandise transaction is initiated, this amount is automatically registered.

Preset Amount

Screen Element


Preset Amount

Allows you to set a preset amount up to $999.99. A zero value indicates that no preset amount is set for the non-merchandise transaction and the cashier is prompted to enter an amount.

Preset Price Denominator

Shifts the price by a power of ten when set to a value other than 1. For example, if 19.99 is set to 10, it becomes 1.999 after rounding 2.00. If 19.99 is set to 100, it becomes 0.1999 after rounding 0.20.

Foreign Tender ID

Indicates that the non-merchandise item’s entered amount will be in a foreign currency. This field points to the foreign currency tender. This tender should be configured as follows:

  • Currency Exchange Type: Foreign Currency

  • Currency: a currency code

  • Exchange Rate: the exchange rate.

The POS converts the initial item’s amount to the local currency using the exchange rate specified by the tender configuration. Both the initial amount and the converted amount appear on the receipt. This field is not used if the non-merchandise item is configured with a Bank Card, Voucher Agent, or a Credit Service, or if the configured Tender ID does not contain an exchange rate.

Force Preset Amount

Forces the use of a preset amount. Leave this indicator blank to allow the cashier to set the amount.


If you are setting up a fee related to a non-merchandise item such as a late return charge for a movie rental, you can have a description of the fee printed on the customer’s receipt. You can also preset a second fee for the non-merchandise item such as a refundable deposit fee for a steam cleaner rental. Each fee is printed on a separate line on the receipt.


Screen Element


Fee Description

Describes the fee to be printed on the customer’s receipt

Note Note

If a description is entered in this field but no fee amount is defined, the system prompts the cashier to enter an amount

End of the note.

Fee Amount

Sets a fee for a non-merchandise item. You can enter an amount up to $999.99.

Force Fee

Forces a preset fee amount for an additional non-merchandise item that cannot be changed by the cashier

Password Required

Forces a prompt for a supervisor password for a non-merchandise transaction


Screen Element


Supervisor Key Required

Forces a prompt for a supervisor key for a non-merchandise transaction. If this setting is enabled, a supervisor must turn the key to the S position on the keyboard of the POS terminal when a non-merchandise transaction takes place.

Authority Level

Assigns an authority level (1–5) for non-merchandise transactions to ensure that only cashiers with the required authority level are allowed to process them.