A return is a retail transaction in which a customer returns purchased merchandise to the store in exchange for another item or to receive a refund.
You use these options to configure additional settings for Returns With Receipt
.
Note
These settings are not used to configure additional settings for Returns Without Receipt
.
Screen Element |
Description |
---|---|
|
Indicates the maximum number of receipts. For the |
|
Indicates whether a receipt for a purchase from another store can be accepted for return. Default value is Y. |
|
Indicates whether a receipt for a transaction that is not in the database can be accepted for a return. Default value is Y. |
Setting Alternate Tender Menu Parameters
Even when automatic tendering to a defined tender is set, in some Return Without Receipt or exchange transactions, the cashier may need to use a different tender to complete the return transaction. For example, if the refund is greater than $10.00 and the default tender for this amount is a
gift card, the cashier might need to use a different tender if the till is out of gift cards. To configure this, set the following options in the POS.INI
file along with the settings in the Refund Tender Flow
section:
USEAUTOTENDERMENU
must be set to Yes.
NOTUSEUDTTENDER
must be set to Yes.
Screen Element |
Description |
---|---|
|
Generates a prompt that provides a screen to enter a reason for choosing an alternate tender in the transaction. The reason can be provided through the prompt or a choice list. If no reason is provided, the list is not used and the transaction resumes with the default tender. Note For this configuration, you must ensure that the End of the note. |
|
Provides a tender menu list when the Note This option requires the End of the note. |
Choose Apply All
to set the options.