Configuring the Option to Give Feedback

You can allow end users to give feedback about an SAP Fiori app or the SAP Fiori launchpad in general. The feedback is sent to SAP and will be used to further improve the software.

Note

The SAP End User Feedback team is happy to provide you with the collected end user feedback for your own company as well. In this case, you should send a short mail with the subject “Please provide us with our end user feedback data” to enduserfeedback@sap.com.

When a user submits feedback, the web browser routes the feedback to the frontend server before it is stored in the SAP cloud. This is done for security reasons, validation, digital signing and data enrichment.

Data Transmitted to SAP

The following table shows what data is transmitted to SAP:

Table 1:
Area	Data	Description
General information	Date and time	The date and time of the ABAP front-end server when the feedback was sent.
General information	Product version	The name and version of the product sending the feedback. The value of this field is "UI2 FLP".
Information about the user	E-mail	The e-mail address of the user who has given the feedback, as defined in transaction SU01 on the front-end server. This data is only transmitted if the Make my feedback anonymous checkbox is off. By default, the checkbox is on.
	User	The user name of the user who has given the feedback (as defined in transaction SU01 on the front-end server). This data is only transmitted if the Make my feedback anonymous checkbox is off. By default, the checkbox is on.
	Language	The logon language of the user who has given the feedback.
Information entered by the user	Rating	The rating selected by the user in the Give Feedback dialog (a value between 1 and 5).
Information entered by the user	Feedback text	The text entered by the user into the Give Feedback dialog.
Information about the client	Form factor	The device type of the client (desktop, tablet or phone).
Information about the application	Application type	The type of application, for example "URL" or "NWBC". Application type "NWBC" is used for Web Dynpro applications and applications running in SAP GUI for HTML.
	SAPUI5 component	The component name (for SAPUI5 applications only).
	Path	The path of the application on the server. Other parts of the URL, like the host name, are not transmitted.
	Navigation intent	The semantic object and action that were used to navigate to the application, for example salesOrder-display. Intent parameters are not transmitted.
Information about the front-end server	Software component versions	The list of software components installed on the front-end server, with the respective release number and support package level.
Information about the front-end server	Installation number	The installation number of the front-end server.

Note

The end-user feedback feature writes a log to the Application Log (transaction SLG1), using object /UI2/BE and subobject /UI2/INTEROP. Use the application log for troubleshooting.

For more information, see Message Logging for Launchpad and Launchpad Designer.