Utilizing the Help Center for SAP Business Suite Applications

Use

The Help Center on the SAP NetWeaver platform of SAP Business Suite enables you to provide application users with company-specific process-related information.

Help Center Content

The Help Center is available for ABAP transaction dynpros and Web Dynpro ABAP applications. The content of the Help Center relates to the application for which it was called. The following figure shows the types of content that the Help Center can provide to end users.

Figure 1: Content in the Help Center of a Business Application (Example)

Type of Help Center Content	Description
User-specific	Each user can create their own notes about the application in the Help Center editor.
Company-specific	Process experts with the appropriate authorization can provide the following content in the Help Center: Frequently asked questions and answers Links to files and Web pages Application users call the information by using links.
SAP-specific	You can call the help assigned to the application (from SAP Library) by using a link in the Help Center.

Type of Help Center Content

Description

User-specific

Each user can create their own notes about the application in the Help Center editor.

Company-specific

Process experts with the appropriate authorization can provide the following content in the Help Center:

Frequently asked questions and answers
Links to files and Web pages

Application users call the information by using links.

SAP-specific

You can call the help assigned to the application (from SAP Library) by using a link in the Help Center.

Search Function

In the Help Center, application users can search for content assigned to the application and the content for related applications.

Editing Functions

Process experts with the appropriate authorization can edit Help Center content in the Help Center of any application or in a central application. Frequently asked questions, their answers, and link texts can be translated centrally. The functions for editing notes are available to any user and do not require special authorization.

Procedure

1. Configure Help Center (Administrator Tasks)

To make the Help Center available for SAP Business Suite applications, make the required settings.

More information: Making the Help Center Available for SAP Applications

2. Provide Company-Specific Content in the Help Center (Process Expert Tasks)

Make process-related information and learning content available to users in the Help Center of every application.

More information: Providing Information About SAP Applications in the Help Center

3. Use the Help Center as a Source of Information for the Application (End User Tasks)

To use the information provided in the Help Center, search the available content and create your own notes.

More information: Using the Help Center as an Information Source for Applications