Activating Synchronous Collaboration Service Types

The Synchronous Collaboration Framework (SCF) enables the integration of synchronous collaboration services. The following synchronous collaboration service providers can be used:

• Real Time Collaboration (RTC)
• RTC is the SAP standard synchronous collaboration service provider. It provides the application sharing service
• WebEx

  WebEx is a third-party synchronous collaboration service provider. It provides the WebEx meeting center service.

Upon installation of the Collaboration capabilities - which are included in the SAP NetWeaver usage type Enterprise Portal (EP) - synchronous collaboration services are not activated. You need to activate the required service types manually as described below.

1. In the portal, select System Administration → System Configuration → Collaboration → Synchronous Collaboration Services → Activated Service Types.

   The screen shows the service types for synchronous collaboration, which can be activated in the portal.

2. Activate the following service types:
   • RTC Application Sharing
   • WebExMeeting Center
3. Select OK.

The service types that are required for collaboration on the portal are defined.