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Purpose

This section describes the process of configuring SCF so that it can connect Collaboration users to the various types of SCF services.

Note

Upon installation of Collaboration for SAP Enterprise Portal, synchronous collaboration services are not activated. You must activate the service types before they can be used.

SAP ships the following Synchronous Collaboration (SC) service providers:

  • SAP RTC, which provides service type application sharing.
  • WebEx, which provides WebEx online meeting services.  For more information regarding WebEx services, see http://www.webex.com/.
Process

SAP delivers SCF with default configuration parameters.

When a new SCF connector for a service type is loaded into the portal, the system automatically creates configuration parameters for that connector. However, you need to activate the new service type.

The following two steps must be performed:

The following additional configuration steps may be required:

Configuration

To configure the Synchronous Collaboration service providers and service types, do the following:

  1. Choose System Administration → System Configuration →Collaboration → Synchronous Collaboration Services.
  2. Under Service Registry select a link to perform the configuration activity required.

Error Messages

If you receive an SCF error message during execution of the form SCF_EXC_xxx, see Exception Messages for an interpretation of error message codes.