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 Setting RTC Application Sharing Server ParametersLocate this document in the navigation structure

Use

Before making the application sharing capabilities of Real-Time Collaboration in the portal, you need to configure the RTC Application Sharing Server settings available to business users at runtime.

This procedure is mandatory only if you intend to integrate the application sharing capabilities of RTC.

Prerequisites

You have access to the Collaboration Launch Pad Administration component in the portal.

Procedure
  1. In the portal, navigate to Content Administration → Collaboration Content → Collaboration Launch Pad Administration. Then, under Related Links, choose Configure Real-Time Collaboration → Application Sharing → Application Sharing.

    Alternatively, you can navigate to System Administration → System Configuration → Collaboration → Configuration. Then, under Folders, navigate to Real-Time Collaboration → Application Sharing → Application Sharing.

  2. Configure the following configuration objects, as needed. To edit an existing configuration object, select its checkbox, and then click Edit.
    Note

    If the following configuration objects do not exist, you need to create them. The name of each configuration object must be defined exactly as shown in the table below; names are case-sensitive. To create a configuration object, click New.

    Configuration object (name) Description (value)

    ServerName

    Enter the host name of the RTC Application Sharing Server. (Do not enter the full qualified host name.)

    If the RTC Application Sharing Server is running in a clustered environment, enter the host name of the server acting as the entry point to the cluster.

    For example: ethan

    ServerPath

    This configuration object specifies the path to the host servlet providing application sharing capabilities.

    Enter the following value:

    streamingserver/servlet/streamingserver

    Caution

    Do NOT change this value.

    ServerPort

    Enter the port number of the server acting as the entry point to the cluster.

    SecureMode

    Specify the secure mode in which the RTC Application Sharing Server sends data.

    RTC uses a binary format that is compressed when sending streamed data during application sharing sessions. Data streaming through the RTC Application Sharing Server is possible in SSL or non-SSL mode. The secure mode of the portal itself does not require that the RTC Application Sharing Server runs in the same mode-if the portal is running in SSL mode (HTTPS) the RTC can stream data in non-SSL mode (HTTP) or vice versa.

    Note

    If your portal is running in SSL mode, you should set RTC to stream data in the secure SSL mode, as well. Note that the usage of the SSL may downgrade performance of a collaborative session with application sharing.

    Enter one of the following values to specify the appropriate secure mode:

    • 1 (for non-SSL mode) 
    • 3 (for SSL mode) 

    Version

    Specifies the version number of the Real-Time Collaboration ActiveX control that should be running on portal client machines. This ActiveX control is required for all portal users intending to run application sharing in a collaboration session.

    This property ensures that all portal clients use the same and most up-to-date ActiveX version when they participate in an application sharing session. If they do not have the same version defined by this property they are automatically given the current version. If the version number does not appear, perform the following to specify a version value.

    To determine the version of the current RTCActiveX control:

    1. On the portal machine, locate the exp.cab file in the following folder:

      \usr\sap\< SAP AS Java instance name>\JC<instance_number>j2ee\cluster\apps\sap.com\irj\servlet_jsp\irj\root\portalapps\com.sap.netweaver.coll.appl.ui.rtc\activeX

    2. Open the CAB file and locate the exp.inf file within it.
    3. Open this file in any text editor.
    4. Locate the FileVersion attribute. The last set of digits denotes the ActiveX version.

      For example: If the attribute is FileVersion=1, 0, 0, 1730 , then the version you enter for the Version value should be 1730 .

    5. Close the exp.inf file.

    Standalone

    Specify the run mode of the RTC Application Sharing Server.

    The RTC Application Sharing Server can run in one of two modes; as a standalone unit on a dedicated machine outside the clustered environment, or inside each server node located inside the cluster.

    Enter one of the following values to specify the appropriate run mode:

    • true (to run on a dedicated machine)
    • false (to run as a single server instance). The is the default option.