A failure in the security service startup prevents SAP NetWeaver Application Server (AS) Java from starting.
Scenario Type: |
Error analysis (configuration, connectivity) |
SAP NetWeaver Component: |
Security Service (BC-JAS-SEC) |
Validity: |
SAP NetWeaver 2004 or higher |
Possible Error Sources
The security service cannot access the guest user account.
Prerequisites
User with administrator rights
Main Tools
Log Viewer
Analysis
Look for the following error in the stack trace with the log viewer. See the file \usr\sap\<SID>\JC<instnr>\j2ee\cluster\server<n>\defaultTrace.<n>.trc:
Anonymous principal not configured
This error indicates the user management engine (UME) was not able to access the configured guest (anonymous) user during startup.
Solution Hints:
More information: Standard Users
If an ABAP stack is used as the data source of the UME, then check whether the file defaultTrace.<n>.trc contains any messages with the string RFC . If you find such a message, it contains a detailed description of the reason why some operation failed, for example, the AS ABAP was not started or the configured guest user does not exist. If the UME uses another data source option, then also check the file defaultTrace.<n>.trc for the error message of the security service startup, which should contain a similar message.