The table below lists error messages and the appropriate action required:
Error number |
Solution |
GW-MAIL-001 |
Internal use |
GW-MAIL-002 |
Retry the operation as indicated in the message |
GW-MAIL-003 |
Internal use |
GW-MAIL-004 |
The e-mail address specified could not be parsed. Check whether the e-mail address entered is in a valid format. |
GW-MAIL-005 |
Internal use |
GW-MAIL-006 |
The SMTP server was not specified when you created the e-mail transport. Update the SMTP server attribute in the configuration. |
GW-MAIL-007 |
Internal use |
GW-MAIL-008 |
The Sent e-mails folder attribute was not specified when you created the e-mail transport. This folder is required if the sent e-mails are to be stored on the e-mail server. The mail server must support IMAP protocol |
GW-MAIL-009 |
Internal use |
GW-MAIL-010 |
Either the SMTP server specified does not support the SMTP protocol or the e-mail server specified for saving the sent e-mails does not support IMAP protocol. Check and update the relevant attribute with the appropriate value. |
GW-MAIL-011 |
This is an error response from your SMTP server. It indicates that your e-mail server is not configured to allow you to send e-mails using it. Check the configuration and setup of your SMTP server. |
GW-MAIL-012 |
The user credentials specified for the e-mail server indicated by the system alias are not correct for the logged-on user. Specify the correct user credentials for the e-mail server. For more information, see Mapping Your User in the Groupware user guide. |
GW-MAIL-013 |
The current user does not have an e-mail address specified in the LDAP configured for the portal. Update the LDAP with the e-mail address for the user. |
GW-MAIL-014 |
An e-mail can be sent only if the To or the Cc field contains a valid e-mail address. Enter the name or e-mail address of the recipient in the To or Cc field. |
GW-MAIL-015 |
Internal use |
GW-MAIL-016 |
Internal use |
GW-MAIL-017 |
Internal use |
GW-MAIL-018 |
The e-mail server user credentials specified for the e-mail server indicated by the system alias are not correct for the logged-on user. Specify the correct e-mail server using user mapping. For more information, see Mapping Your User in the Groupware user guide. |