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Status Transitions of a Workflow Work ItemLocate this document in the navigation structure

Use

The figure shows the possible status transitions:

Figure 1: Status and Status Transitions of Workflow Work Items

The statuses of a workflow work item and the permissible status transitions always concern an entire workflow.

An activity in the workflow definition can reference both a task and another workflow. A workflow can therefore also contain subordinate subworkflow items.

Transition from status waiting

The transition from the status waiting to the status ready is performed automatically by the work item manager when the requested start is reached.

A system administrator for workflow can set a workflow to the status ready manually.

Transition from status ready

The ready status is a temporary interim status because it only exists until the first work item of the workflow has been created.

Transition to and from status in process

The status of the workflow changes to in process as soon as the first work item of this workflow has been created. The workflow remains in this status until the entire workflow definition has been processed.

Transition to incorrect status

An error occurs during workflow execution or coordination.

Note

Rule resolution for determining an agent does not return a result which can be used.

A system administrator for workflow can intervene and set work items with errors to the status in process or the status logically deleted (possibly after eliminating the error). If a workflow is incorrect, the responsible workflow system administrator specified either globally in Customizing or in the basic data of each workflow definition is notified by mail.

Note

This status does not mean that a dialog work item of this workflow has the incorrect status.

Transition to completed status

A workflow is set to the status completed when the last step of the relevant workflow has been completed.