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Starting an ApplicationLocate this document in the navigation structure

Use
Process

  1. Call the SAPphone interface.

  2. Switch to the tab page Call partner.

  3. The applications that are suitable for SAPphone and for which you have authorization are displayed for selection as pushbuttons (for example, Create purchase order or service notification).

  4. Position the cursor on the call for which you want to start the application.

  5. Select an application.

Result

The application is started in a new window. In the case of some applications, the caller data is transferred to the application so that you do not have to enter it yourself.