Managing Processes and Tasks with the Process Desk

The process desk is a set of user interfaces and functions that enables you to manage processes and tasks and to display details on the process. It belongs to the human interaction management part of SAP Business Process Management.

The process desk is composed of the following tools:

• BPM Inbox is a central workplace for a business user to view and manage BPM tasks.

  For more information, see Managing Tasks with the BPM Inbox .

• Universal worklist (UWL) is the central access point to BPM tasks. The UWL acts as an inbox for incoming tasks and is based on the portal platform.

  For more information, see Managing BPM Tasks in the Universal Worklist .

• Task execution user interface provides a user interface for the task where you can perform various activities related to task execution.

  For more information, see Completing Tasks and Task Execution User Interface

• Process list acts as an inbox for all processes related to your user.

  More information: Displaying Processes in the Process List

• Process visualization shows the process in a graphical representation with details on the objects. You can also use the accessible mode of process visualization to navigate through process steps.

  More information: Displaying the Process in a Graphical Representation and Navigating Through a Process in Business Process Management .

The following sections explain how to display and work with processes and tasks in the tools mentioned above.

To monitor or manage your processes, you need to be a process administrator and use the SAP NetWeaver Administrator tools. For more information, see Monitoring and Managing BPM Systems, Processes, and Tasks .

In order to display your BPM tasks in the UWL or in the BPM Inbox and to execute them, your system needs to be configured so that the tasks generated in BPM processes, both on local and remote systems, are displayed in the UWL and the BPM Inbox.

For more information, see Configuring the Process Desk .

In addition, portal roles need to be assigned to access the UWL in the portal, as well as BPM processes and tasks.

For more information, see Business Process Management Security Guide .