Configuring the Universal Worklist
The Universal Worklist (UWL) gives users unified and centralized way to access their work and the relevant information in the Enterprise Portal. It collects work items from multiple provider systems in one list for one-stop access.
Administration and configuration for the Universal Worklist is described in this section.
General Prerequisites
As an administrator, you have full administration rights for the portal and developer rights for the back-end system.
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Make sure that each user is known to all connected SAP systems as per role requirement (make sure that there is one-to-one mapping between the portal user and the back-end user)
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If an iView is based on a system object defined in your system landscape, you must assign user permission for the relevant user, group, or role to the system object, as well. User permissions assigned to a system permits the iView to retrieve data from the respective back-end application through the system object at runtime.
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Each connected SAP system for back-end system has the connection to its respective SAP Internet Transaction Server (ITS)
After full installation and before manual configuration, you can run the wizard-based basic configuration for the Universal Worklist.
For information on how to use the Universal Worklist features, and definitions of key terms on the user interface, see Managing Tasks and Alerts in the Universal Worklist .
Any software coding and/or code lines/strings included in this documentation are only examples and are not intended to be used in a productive system environment. The code is only intended better explain and visualize the syntax and phrasing rules of certain coding. SAP does not warrant the correctness and completeness of the code given herein, and SAP shall not be liable for errors or damages caused by the usage of the code, except if such damages were caused by SAP intentionally or grossly negligent.