Alert Browser: Processing Alerts

Purpose

The most important tool for processing alerts is the Alert Browser, which you start using the Alert Monitor. The Alert Browser displays a list of the open alerts in a flat hierarchy. Select the monitoring tree elements (MTEs) for which you want to display the incomplete alerts.

Process Flow

To start the Alert Browser, choose the Open Alerts view in the Alert Monitor. Select the MTEs for which you want to display the alerts (see also Selecting Nodes in the Alert Monitoring Tree).
Now start the Alert Browser, and choose Display Alerts. The Alert Browser displays all alerts for the selected MTEs including all subordinate subtrees. To display all open alerts for a monitor, you must have selected the root node of the monitoring tree.
Analyze an alert Does the problem signified by the alert refer to a temporary problem, and has it already been resolved? If not, what triggered the alert and what can be done to solve the problem?

For the analysis of an alert, you must collect the data for the alert. In the Alert Browser, you can display the detail data collected by the Alert Monitor.
You can also start the analysis method (), that is assigned to the alert and the MTE. With this method, you can check the current status of the component affected by the alert and collect data about the component.
To obtain a description of the alert, selected the desired alert, and choose F1.

When you have solved the problem, or have determine that it was temporary or can be ignored without concern, select the alert, and choose Complete Alerts. The Alert Monitor stores the alert in the alert database, until you delete the alert during a reorganization of the alert database (see Reorganizing Completed Alerts).