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Configuring HTTP Error HandlingLocate this document in the navigation structure


Error pages are part of the default error handling mechanism and you can customize them according to your specific needs. By default, an error page contains limited information about the HTTP error status code, and a trace ID of the error. It can be configured to display additional information such as error details, message ID of the error type, correction hints and link to the troubleshooting guide.


The trace ID is the ID, by which you can look up the error in server trace files. The message ID is an identifier for the type of the error that has happened.

These pages also provide the feature for the user to trigger a report that represents a snapshot of the system at the moment when the error occurred. In this way, you can gather all required information to solve the problem and you do not need to reproduce it.

You can change and adapt the error handling mechanism to your specific needs. You can also monitor 500 "Internal Server Error" responses and investigate what caused the system problems.


Errors returned by Internet Communication Manager (ICM) or Web dispatcher need to be configured separately.


You can perform the following tasks related to the error pages: