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Enabling Refresh of Completed ItemsLocate this document in the navigation structure

The Universal Worklist (UWL) mechanism for refreshing completed items enables automatic update of the UWL task list when a workitem originating from WebFlowConnector is completed.
Note

Refresh for completed items is applicable to WebFlowConnector only.

When items are set to status Completed, they are removed from the New and In Progress view in the UWL inbox. The end user does not need to wait for page refresh or use the refresh function to update the inbox.

Refresh of completed items can be enabled on registered WebFlowConnectors or while registering a new WebFlowConnector with the UWL service after defining a new system connection.

For more information, see UWL Connectors.

Note

Enabling the refresh of completed items for a WebFlowConnector might lead to undesired changes in the reaction time of UWL. System utilization may increase and lower performance results may occur.

Prerequisites for Enabling Refresh of Completed Items

  • In the portal you have configured an RFC destination for connection with the back-end system.

  • The back-end system has the SAP_ABA and SAP_BASIS components.

  • The user on the back-end system, that you used to configure logon data in the portal RFC destination, must have the S_RFC_ADM authorization object assigned. The Authorization Field ACTVT must have value "01: Create.

Procedure
Note

Please, make sure that the prerequisites from the previous section are fulfilled first. Then, proceed with the next steps.

Activation in Back-end system
  1. Log on to the back-end system, on which you want the refresh for completed items to work.
  2. Open the SWPA and select the Create Work Item Events for UWL checkbox.
  3. Save your changes.
Activation in Portal UWL
  1. In the portal, navigate to Start of the navigation path System Administration Next navigation step System Configuration Next navigation step Universal Worklist and Workflow Next navigation step Universal Worklist Administration End of the navigation path.
  2. Select the New button to configure the connector. Enter the system alias you are using. You can also select an already registered WebflowConnector and choose the Edit button.
  3. From the Connector Type dropdown list, choose WebFlowConnector.
  4. Fill in the configuration details for the connector.
  5. Select the Refresh completed items checkbox.
  6. To define the time period for UWL task list update, enter a number (in seconds) in the Refresh Period for Completed Items (in Seconds) field.
    Note Enter a value between 5 and 20 that is a multiple of 5 (for example, 10 or 15 ).
  7. To save the current connector registration, choose the Save button.
  8. Activate and register the connector.