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Use

This report automatically informs the agents responsible if too many incorrect IDocs are found.

Integration

Active monitoring is not used for processing or reimporting of an incorrect IDoc. Exception handling of each incorrect IDoc is responsible for this.

Activities

You schedule the report to run regularly with a variant. The status values to be selected are reported to the report in the variant: If the more IDocs than specified in the critical number of IDocs have the relevant status, a message is sent to a predefined recipient.

The recipient receives the notification in the form of a work item displayed in their Business Workplace. If they execute the work item, the IDoc statistics are displayed with the values determined at the time of evaluation. The agent can display the current status of these IDocs using the Refresh function. The selection criteria which led to the notification are also used for this evaluation.

Example

An important customer orders goods using EDI on working days, between 8 am and 6 pm. These goods are to be delivered at 4 pm the next day. To ensure that the delivery is made on time, the ordered quantity must be recorded by midday on the day of delivery. The active monitoring function is to be used at 8 am every morning to determine whether there are any orders which could not be processed automatically. The report, therefore, is started at the same time every day and 0 is selected as the critical number of IDocs. The agent responsible is notified if any incorrect IDocs are found and can then manually process the outstanding orders by midday.

More Information

For further information, see also: