Process ManagementRolesUtilities: IS-U System AdministratorUtilities: Manager for Billing and InvoicingUtilities: Manager for Customer ServiceUtilities: Manager for Meter ReadingQueriesBilling CheckNumber of Invoice ReversalsError Messages Without Case AllocationInfoCubesOverview of User ProcessesOverview of Process ManagementOverview of Billing ProcessesOverview of Successful Invoice ProcessesOverview of Error MessagesODS ObjectsCase ManagementOnline Processes for Move-In/OutOnline Processes for Meter ReadingOnline Processes for InvoicingOnline Processes for Budget Billing PlanOnline Processes for BillingOnline Processes for Rate MaintenanceSuccessful Batch Processes for Move-In/OutSuccessful Background Processes for Meter ReadingSuccessful Batch Processes for InvoicingSuccessful Background Processes for BillingFailed Batch Processes for Move-In/OutFailed Batch Processes for Meter ReadingFailed Batch Processes for InvoicingFailed Batch Processes for BillingClarification Processes: Move-In/OutClarification Processes: Meter ReadingClarification Processes: InvoicingClarification Processes: Budget Billing PlanClarification Processes: BillingClarification Processes: Rate MaintenanceInfoSourcesClarification Data for Case ManagementClarification for BillingClarification for Move-In/OutClarification for Rate MaintenanceClarification for InvoicingClarification for Budget Billing PlanClarification for Meter ReadingNon-Clarification for BillingNon-Clarification for Move-In/OutNon-Clarification for Rate MaintenanceNon-Clarification for InvoicingNon-Clarification for Budget Billing PlanNon-Clarification for Meter ReadingKey FiguresNumber of ErrorsNumber of ItemsNumber of Header ItemsProcessing TimeNumber of Reversals After OutsortingNumber of Processed DocumentsDays Between Planned and Actual Billing DateAverage TimeProportion of CancellationsDays Between Print Date and Creation DateDays Between Creation Date and Due DateCharacteristicsIndicator: Background ProcessingChanged ByConfirmation DateCreated ByDocument Release DateBusiness Process GUIDIndicator: Clarification CaseNo Time Measurement ActiveProcess CancelledSequential NumberBusiness Process AreaBusiness Process CodeClarification Case CategoryClarification Status # Reversal ReasonClarification Case PriorityClarification Status: Reason for ForwardingClarification Case StatusInvoice DateIndicator: Main ProcessMessage CategoryMessage ItemMessage ClassMessage NumberOriginal DateIndicator: PostedPrint DateStart of System DateEnd of System DateStart of System Time StampEnd of System Time StampStart of System TimeEnd of System TimeTransaction CodeBilling Document OriginInvoice Document NumberIndicator: OutsortedReversal ReasonMove-In DocumentMove-Out DocumentPlanned billing dateDate of Rate ChangePrevious ProcessorUser Start DateUser End DateUser Start Time StampUser End Time StampUser Start TimeUser End TimeProcess ChainsProcess Statistics for Meter Reading: DeltaProcess Statistics for Billing: DeltaProcess Statistics for Invoicing: DeltaProcess Statistics for Basic Functions: DeltaProcess Statistics for InitializationDataSourcesProcess Statistics for Clarification CasesProcess Statistics for Billing: ClarificationProcess Statistics for Move-In, Out and In/Out: ClarificationProcess Statistics for Rate Maintenance: ClarificationProcess Statistics for Invoicing: ClarificationProcess Statistics for Budget Billing Plan: ClarificationProcess Statistics for Meter Reading: ClarificationProcess Statistics for Billing: Non-ClarificationProc. Stats for Move-In, Out and In/Out: Non-ClarificationProcess Statistics for Rate Maintenance: Non-ClarificationProcess Statistics for Invoicing: Non-ClarificationProcess Statistics for Budget Billing Plan: Non-ClarificationProcess Statistics for Meter Reading: Non-Clarification