Customer Inquiry – Outgoing 
Definition
A request from a purchasing organization to a vendor – for a quotation to deliver goods or services. The materials are either identified by the material number or the Global Trade Item Number (GTIN).
Use
EAN.UCC/GS1 Compliance adds the following new features to the existing mySAP ERP processes:
Input help in the interface enables a material number to be determined from a GTIN, and from additional information.
In the IDocs, a material number is determined from a GTIN and from additional information, using determination logic.
This enables the material-related processes to be carried out in the same way as before.
Structure
A customer inquiry comprises one or more items that contain the requested quantity of a material or service.
The total quantity of an inquiry item can be subdivided in the schedule lines into various partial quantities with the relevant delivery dates.
Items can be organized hierarchically, which enables batches to be differentiated or bills of material to be exploded.
The conditions valid for the items are listed in the item conditions. They can be derived from the overall document condition.
Integration
In addition to defining the customer as the sold-to party, you can specify various partner roles (such as ship-to party) for the other business partners.