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Function documentationClosing NC Codes Locate this document in the navigation structure

 

When an operator logs a nonconformance against an SFC number, the NC code has the Open status. Depending on the nonconformance client they are using and how the NC code is set up, operators can close both individual NC codes that have been logged and entire incidents. You can also have the system automatically close a primary NC as soon as an operator logs it.

An NC code can be closed in several ways:

  • If the Auto Close Primary NC checkbox is selected in NC Code Maintenance, the NC code will be automatically closed once the user chooses Done in NC Data Entry.

  • If the Auto Close Incident checkbox is selected in NC Code Maintenance, all NC codes with the same incident number will be closed automatically once the user chooses Done in NC Data Entry.

  • If the Secondary Required for Closure checkbox is selected in NC Code Maintenance, a user is required to log a valid secondary NC code before the primary NC code is closed.