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Background documentationCustomer Order Maintenance

 

You use this activity to create and change customer orders, and to assign certifications required for operators to perform this customer order. If you do not use ERP systems, you can use this activity to track customer information. For more information, see Customer Order.

Note that you can also import and export these order records.

Prerequisites

You have created a customer record in Customer Maintenance.

Fields

The following table describes fields requiring explanation:

Field

Description

Priority

Specifies the priority of this customer order

The higher the number, the higher the priority.

Status

Specifies the status of this customer order

Releasable: Allows users to use this customer order in a shop order that is sent to the shop floor to be worked

Hold: Prevents users from releasing demand for this customer order from this point on

Note that SFC numbers which have been already released for the customer order are not affected.

Done: Indicates that all work required by this customer order is finished. The build quantity has been reached, and each SFC number in each shop order in the customer order has a Done status.

Closed: Indicates the customer order is closed and cannot be used again

Created By

Imported

Indicates that the system imported this customer order from another system

Manual

Indicates that a user created this customer order in Customer Order Maintenance

Build Qty

Specifies the quantity of the material you want the shop floor to build for this order

Allocated Qty

Specifies the quantity of the material already associated with a shop order

Integration

Once you create a customer order record, you can then release it to the shop floor using either Shop Order Maintenance and Shop Order Release or Create and Release SFC.