You use this activity to add SFC numbers to a return material authorization (RMA) shop order, enter RMA SFC data and release these RMA SFC numbers to the shop floor.
If SAP ME is integrated with SAP ERP, see Transfer of Service (RMA) Order and Integration of Service (RMA) Orders.
You have created a shop order of the RMA
order type in Shop Order Maintenance
.
You have assigned an RMA number to this RMA
shop order in RMA Shop Order Receipt
(see RMA Shop Order Receipt).
For more information, see Setting Up Return Material Authorization (RMA).
On the RMA SFC Receipt
screen, enter the RMA number and choose Retrieve
.
The system displays the RMA
shop order that is associated with this RMA number and RMA SFC data fields defined for this shop order.
Enter the SFC number, SFC quantity, and additional data about this RMA SFC number and choose Add
to assign it to this RMA
shop order.
Note
The SFC numbers must be in the Done
status.
If the original SFC number exists at the site where the material is returned, SAP ME unarchives this SFC number and all its data.
If the SFC number does not exist, choose Create
to generate it according to the numbering pattern for RMA SFC numbers (see Numbering Patterns).
Assign other SFC numbers to this RMA
shop order, if needed.
Choose Done
to release these RMA SFC numbers to the shop floor.