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Component documentationMessage Board

 

Message Board is a real-time messaging system that allows shop floor personnel to create, view, and process messages that are directly related to the manufacturing process.

The Message Board displays both messages generated by the system and free form messages created by the users. For more information, see Message.

The Message Board is intended to be used as an always-on solution, the way any E-mail client is used in a business setting today or the way the SAP ME PODs are used. It can be run as a standalone POD, that a user may monitor throughout the day; or it may be configured to run in a POD frame, so it can be accessed while processing SFC numbers; or it can be initiated from the Real-Time Message Display (RTMD) icon, where critical messages are displayed.

For more information, see Configuration of Message Board and Messaging Parameters.

Features

The system provides the following:

  • Ability to create a free-form message and send it to one or more user groups (see Create Message)

    These free form messages can be used as a tool for users to send a message to their colleagues, on the fly. This is also a tool for supervisors, managers, and system administrators who can quickly send a message to people on the line to alert them of production issues, for general information purposes and the like.

    Free-form messages can be created from a POD, from the RTMD, or from the Message Board.

  • Ability to transact on a message, for example, withdraw, claim, unclaim, revoke, transfer, comment on, and close it (see Message Board POD)

  • Ability to send a copy of the message to one or more E-mail addresses when message is generated

    This adds a level of visibility to the messaging process by involving individuals and making sure that the message is read and transacted on in a timely manner. This is especially important when the message requires a user to perform some action to process it, or to continue the production process.

  • Ability to display real-time message notifications in the POD (see Real-Time Message Display)

    It provides visual indication when severe or critical messages appear requiring immediate attention.

  • Ability to process and close messages automatically

    Messages are not displayed on the Message Board but stored in the database (see Message Type Maintenance).

  • Ability to search and filter messages in the Message Board POD (see Message Board Selection)