Central Monitoring Using the ALE CCMS Monitor

You can monitor several SAP Systems in an ALE integrated system at the same time. You use the CCMS Alert Monitor.

The alert monitor gives you an overview of the following SAP System performance attributes which are important for ALE:

IDoc change pointers
Processing of outbound IDocs
tRFC queue
Processing of inbound IDocs

You can monitor any number of SAP systems from one system. Technical factors such as the speed of your network and the traffic in your network restrict the number of systems that can be monitored. From our experience such restrictions only present a problem in very large integrated systems.

Integration

The ALE monitor sets up a connection to the CCMS monitoring. Data suppliers provide the CCMS identification numbers. These data suppliers are integrated in the CCMS (by Customizing).

ALE monitoring objects are defined in the ALE Customizing.

Prerequisites

You have defined ALE monitoring objects in the IMG ( Start of the navigation path transaction SALE Next navigation step Set-Up Systeme Monitoring Central Monitoring of all Systems ALE Monitor-Objekte (BDMO) End of the navigation path ).

For analysis purposes, ALE monitoring objects form a group of associated selection options based on IDoc attributes.

Individual objects are assigned values based on the current system status and the assignment of selection options from IDoc attributes.

When the status of the current system is determined, one of the following cases applies:

The monitoring object is located in the same client A function module is called locally In this case no further Customizing settings are required
The monitoring object is located in the same physical system but in a different logical system (client): In this case you have to assign an RFC destination with a dialog user to the message type SYNCH in the current client for the client to be monitored.
The monitoring object is located in a different physical system. The RFC destination defined in the configuration for the alert monitor is called internally through CCMS. (CCMS, Configuration Alert Monitor, Technical Infrastructure Create Entry for Remote Monitoring ).
If the client started there is the same as the client to be monitored, a function module of the appropriate detail monitor is called locally.
If a different client in this physical system is involved, an outbound partner profile for the other client with the appropriate RFC destination and dialog user for the message type SYNCH must be available in the current client.

Activities

Check the current status and the open alerts of your SAP system:

In ALE Administration choose: Start of the navigation path Monitoring Next navigation step IDoc Display Monitor in CCMS (BDMONIC3) End of the navigation path .

You can identify the current status by the performance values and status messages recently forwarded to the alert monitor. Older alerts that are still open (not yet processed) are not included in the color coding.

Proceed as follows:

Check the color coding in the monitoring tree.
The color of nodes or MTEs (monitoring tree elements) mean:
- Green: The component is running normally. All is OK.
- Yellow: A warning has been issued.
- Red: A problem or critical status message has been issued.
- Gray: No data available for this node.
  (Check in the CCMS in the Self-monitoring monitor why the Collection tool is not available for this node).
  
  Note
  To display the legend of colors and symbols used in the alert monitor, choose Extras Legend .
  
  End of the note.
The alert monitor passes the highest alert level in the monitoring tree to the highest node. For example, if the node with the name of your SAP System is green, this means that all the components in the monitoring tree of this system have a "green" status. All is OK.

To start the analysis method, select a node. The analysis method displays details of the current status of the node.

You can select the display option, automatic refresh. Choose Extras Display Options . Select the General register. In the group box, Refresh display, select the option Yes and enter an updating interval. Recommended value: 300 seconds or longer

Note

If the automatic refresh is switched off, the alert monitor displays the data available when it was started.

End of the note.
Check what has been going on in your system.
In the standard toolbar select Open alerts.

Instead of the current system status, the color marking shows where there are open alerts in the system. Open alerts are alerts that have not yet been analyzed and set to Completed.

Are you just coming in to work or just returning from lunch? Then you can use the Open alerts view to see if anything has happened in the system while you were away. The monitor records all alerts, even if the status of the alert has been corrected in the meantime.
React to an alert.
In the monitoring tree, yellow entries mean warnings and red entries mean errors.

Proceed as follows:
- Select Open alerts to switch to the alert display, provided it is still active.
  The monitor now displays the number of alerts for each monitoring tree element (MTE). The most important alert messages that still need to be resolved are also displayed.
- Select a yellow or red monitoring tree element and select Display alerts.
  The systems opens the alert browser and display the open alerts. The browser contains all the alerts in the tree node you selected. Move the cursor further up the monitoring tree to display a wider range of alerts. Select an MTE on the lowest level of the display to display only those alerts that affect this MTE.
- Analyze an alert.
  Each line in the alert browser displays an alert message (far right) as well as details of the alert.
  
  The browser provides two further sources of information. Select an alert checkbox and the functions (using icons) below:
  - Start Analysis Method
    This starts the problem analysis transaction or similar tool associated with the alert.
  - Display Details
    The system displays details of the monitor tree element. This includes the latest values or status messages, alert threshold values and performance data for the last entry time (only for performance monitoring tree elements) You can display the data graphically by selecting the relevant line and choosing Display Performance Values Graphically.
When you have dealt with the alert, you can change its processing status.
Once you have analyzed the problem and either corrected it or are sure that it is safe to ignore it, select the alert and select Alerts completed. The alert monitor deletes the alert from the list of open alerts.

Advanced Functions

The topics below describe how you can configure the alert monitor to your requirements and how you can use more of its functions:

Monitoring: How-To Instructions:
Instructions for tasks you may have to carry out in the alert monitor.
Creating Your Own Monitors:
Instead of working with a predefined monitor, you can create your own special monitors. You can include only those monitoring tree elements that you really have to display.
Customizing the Alert Monitor:
All monitoring tree elements have approved standard threshold values for deleting alerts and standard assignments for analysis methods. You can change the threshold values and the assigned analyze methods, if required.