Show TOC

Procedure documentationResetting User Passwords Locate this document in the navigation structure

 

On the Reset Password screen, you can maintain your user passwords for specific systems.

Prerequisites

  • The administrator has maintained the password self–service option in the Customizing activity Maintain Password Self Service, under   Governance, Risk, and Compliance   Access Control   User Provisioning  .

  • You have registered your security questions. For more information, see Registering Security Questions.

Procedure

  1. From the My Home screen, choose the Reset Password quick link to open the Reset Password screen.

    Note Note

    If you are using the End User Logon, on the End User Home screen, choose the Password Self Service quick link.

    End of the note.
  2. Answer the security questions, and then choose Next.

    Note Note

    The administrator can set the requirement that a minimum number of questions must be answered. For example, require that answers to a minimum of three security questions must be provided to allow resetting of passwords. For more information, see the Customizing activity Maintain Password Self Service, under   Governance, Risk, and Compliance   Access Control   User Provisioning  .

    End of the note.
  3. Choose Add to select the systems for which you want to change your user password.

    The screen displays all the systems for which you have a valid account. Select the relevant systems and choose OK.

  4. Choose Submit, and then close the screen.

    The application sends the link to a new temporary password to you in an e-mail. The application provides a separate link for each system. You can use the temporary password to log on to the system and change the password.

    Note Note

    For security purposes, the link to the temporary password can be used only once. You can specify the period of time (n seconds) that the password is visible. You maintain the setting in the Customizing activity Maintain Provisioning Settings, under   Governance, Risk, and Compliance   Access Control   User Provisioning  .

    End of the note.