The automatic dunning program runs according to the dunning process described below. It enables you to regularly check your ledgers for overdue receivables, and then create payment reminders for these business partners.

The dunning process consists of several subprocesses that must be carried out in a specific order (see figure below).

Start the dunning program and enter the company codes for the dunning run. You can restrict the selection to specific accounts. During the dunning run, the dunning program determines the accounts and items that must be dunned, the dunning level, and all other details required for dunning. The dunning program creates a dunning proposal list. The dunning proposal list can be created as often as required since the dunning data for the item and in the account is not updated until the dunning notices have been printed.

You can edit the dunning proposal as follows:

• Set dunning blocks
• Reset dunning blocks
• Change dunning levels

The print program prints the dunning notices. At the same time, the relevant dunning data is stored in the items and the master record of the business partner.

The dunning forms and texts that you use must be defined or adapted before the dunning run is executed. You determine the items and accounts to be dunned and the dunning texts when you configure the dunning program. This involves defining rules governing how the program determines the data it needs.