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Object documentation Customer Master  Locate the document in its SAP Library structure


Specifications that control how an account is processed. The master record contains data that controls how business transactions are recorded and processed by the system. It also includes all the information about a customer that you need to be able to conduct business with him or her.


You must create a master record in the system for each account that you require.


Master records are divided into the following areas so that each company code and each sales organization can store its own information for doing business with customers:

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  1. General data
  2. This is data that applies to every sales organization in your company. The general area includes, for example, the customer's name, address, language, and telephone data.

  3. Company code data
  4. This is data that is specific to an individual company code. Company code data includes, for example, the reconciliation account number, terms of payment, and dunning procedure.

  5. Sales area data

This is data relevant to the sales organizations and distribution channels of your company. Data that is stored in this area includes, for example, data on order processing, shipping, and billing.


In one company there are two company codes that do business with the same customer. The general data, such as the address, is stored in the general area. Both company codes use this data for communication with the customer. Each company code maintains specific data for financial accounting (such as the reconciliation account) and for their business relationship with the customer (such as terms of payment) in their own company code area.

The system provides separate functions for maintaining master records, depending on how you organize them. You can maintain master records centrally for all areas or separately for Financial Accounting and Sales and Distribution.


You need the Sales and Distribution (SD) application component in order to enter the sales data and print invoices.