Notes

There are three different types of notes:

In the standard delivery, notes are stored in the BSSP_NOTES document area of the Knowledge Provider. In this case, the notes in a side-by-side scenario are not stored in the ERP system, but are stored instead only in the role system.

Alternatively, you can use the Generic Object Services (GOS) storage option (see also Setting Up the Side Panel). However, only a single private note is available for this option. For more information, see Knowledge Provider and Generic Object Services.

Changing or Deleting Existing Notes

You can use authorization object BSSP_NOTE to determine for each business object category whether the user can display, create, change, or delete notes.

Attachments

There are two types of attachments: attachments and attachments belonging to the business process. In the standard system, attachments are stored in document area BSSP_ATMNT of the Knowledge Provider. In this case, the attachments in a side-by-side scenario are not stored in the ERP system, but are stored instead only in the role system.

Alternatively, you can use the Generic Object Services (GOS) storage option (see also Setting Up the Side Panel). For more information, see Knowledge Provider and Generic Object Services.

If you choose Properties, you can display details of the selected attachment. If the attachment is changeable, you can enter a comment for the attachment. Otherwise, only existing comments are displayed.

For attachments belonging to a business process, you can choose Origin to display where the attachment comes from and to navigate to the corresponding business object.

If you have the appropriate authorization, you can use the Customize Table option in the CHIP menu to make changes to the table (in particular, the columns displayed).

Changing or Deleting Existing Attachments

You can use authorization object BSSP_NOTE to determine for each business object category whether the user can display, create, change, or delete attachments.