Troubleshooting
If you need to create a customer service ticket to report a problem regarding SAP Gateway, use components OPU-GW* for issues regarding SAP Gateway systems or components OPU-BSE* for issues regarding SAP Business Suite backend systems. To aid the processing of your customer service ticket, describe the steps up to and including when the error occurred and all relevant context information.
Issues with |
Cases |
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General support |
What Information Should Be Included in a Customer Service Ticket |
Development |
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Configuration |