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ERP Sales DocumentLocate this document in the navigation structure

Sales-related business transactions are recorded in the system as sales documents. The transactions are grouped into four categories:

  • Pre-sales documents: inquiries and quotations

  • Sales orders

  • Outline agreements, such as contracts and scheduling agreements

  • Customer problems and complaints, leading to free-of-charge deliveries and credit memo requests

The sales documents you create are individual documents but they can also form part of a chain of interrelated documents. For example:

  • You may record a customer’s telephone inquiry in the system.

  • The customer next requests a quotation, which you then create by referring to the inquiry.

  • The customer later places an order on the basis of the quotation and you create a sales order with reference to the quotation etc.

Note

All the entity set and the corresponding collection are available when the Metadata link for a Customer is executed. In the Metadata document, if an entity set and the corresponding collection is annotated with sap:creatable="false” or sap:updatable="false” or sap:deletable="false", it indicates that the new entries cannot be created and the existing entries cannot be updated or deleted. For an entity if a property is annotated with Nullable=false, then it indicates that the corresponding property cannot be empty.

Prerequisites

All the required configurations should be completed in the SAP Gateway system to access this service. See Configurations for ERP Sales Documents on the SAP Gateway for more information.

Supported Versions

SAP Gateway Customer services are supported for the following SAP ERP releases:

  • ERP versions of ERP 2004, ERP 6.0, EhP2, EhP3, EhP4, BS7

SAP ERP releases support most of the operations delivered as part of any service, but due to some technical reasons few operations might not work for specific ERP releases. The table below illustrates the ERP version support information for the Customer service operations:

Operations

ERP 2004

ECC 6.0

ECC 6.0 EhP2

ECC 6.0 EhP3

ECC 6.0 EhP4 Onwards

Inquiry

Query

Yes

Yes

Yes

Yes

Yes

Read

Yes

Yes

Yes

Yes

Yes

Update

No

No

No

No

No

Create

No

No

No

No

No

Delete

No

No

No

No

No

Inquiry Header Partner

Query

Yes

Yes

Yes

Yes

Yes

Read

Yes

Yes

Yes

Yes

Yes

Update

No

No

No

No

No

Create

No

No

No

No

No

Delete

No

No

No

No

No

Inquiry Item

Query

Yes

Yes

Yes

Yes

Yes

Read

Yes

Yes

Yes

Yes

Yes

Update

No

No

No

No

No

Create

No

No

No

No

No

Delete

No

No

No

No

No

Inquiry Item Partner

Query

Yes

Yes

Yes

Yes

Yes

Read

Yes

Yes

Yes

Yes

Yes

Update

No

No

No

No

No

Create

No

No

No

No

No

Delete

No

No

No

No

No

Operations

ERP 2004

ECC 6.0

ECC 6.0 EhP2

ECC 6.0 EhP3

ECC 6.0 EhP4 Onwards

Quotation

Query

Yes

Yes

Yes

Yes

Yes

Read

Yes

Yes

Yes

Yes

Yes

Update

No

No

No

No

No

Create

No

No

No

No

No

Delete

No

No

No

No

No

Quotation Header Partner

Query

Yes

Yes

Yes

Yes

Yes

Read

Yes

Yes

Yes

Yes

Yes

Update

No

No

No

No

No

Create

No

No

No

No

No

Delete

No

No

No

No

No

Quotation Item

Query

Yes

Yes

Yes

Yes

Yes

Read

Yes

Yes

Yes

Yes

Yes

Update

No

No

No

No

No

Create

No

No

No

No

No

Delete

No

No

No

No

No

Quotation Item Partner

Query

Yes

Yes

Yes

Yes

Yes

Read

Yes

Yes

Yes

Yes

Yes

Update

No

No

No

No

No

Create

No

No

No

No

No

Delete

No

No

No

No

No

Accessing the Customer Service Document

You can connect to SAP ERP system using the ERP SAP Gateway services. The sample URL to access the Consumption Model and Metadata documents of the Customer are given in the table below:

Service Document

http://<hostname>:<port>/sap/opu/sdata/iwcnt/ERPSALES/?$format=xml&sap-client=<clientnumber>

Metadata Document

http://<hostname>:<port>/sap/opu/sdata/iwcnt/ERPSALES/$metadata?$format=xml&sap-client=<clientnumber>

Collections

Collections are objects that hold other objects that are accessed, placed and maintained under certain set of rules. This section lists the collections for Time Management and the rules enabled for each collection.

Collections

Description

Inquiry

Inquiry

This entity provides all the information related to the inquiry document. The Inquiry entity supports the Query and Read operation.

Inquiry Header Partner

This entity gives the details about the partners maintained at inquiry header level. The Inquiry Header Partner entity supports the Query and Read operation.

Inquiry Item

This entity provides information of the inquiry item. The Inquiry Item entity supports the Query and Read operation.

Inquiry Item Partner

This entity gives the details about the partners maintained at inquiry header level. The Inquiry Item Partner entity supports the Query and Read operation.

Quotation

Quotation

This entity provides all the information related to the quotation document. The Quotation entity supports the Query and Read operation.

Quotation Header Partner

This entity gives the details about the partners maintained at quotation header level. The Quotation Header Partner entity supports the Query and Read operation.

Quotation Item

This entity provides information of the Quotation item. The Quotation Item entity supports the Query and Read operation.

Quotation Item Partner

This entity gives the details about the partners maintained at Quotation header level. The Quotation Item Partner entity supports the Query and Read operation.