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Function documentationValue-Added Services Locate this document in the navigation structure


Customers frequently request price labels, packing in a certain manner, or any other special services for their ordered fashion articles. These special services are added to the fashion articles before they are delivered to the customers. Depending on the kind of service and its complexity, you will need articles, expertise, and/or more personnel to provide the service. These services increase the value of the fashion articles that you will finally deliver to the customer, and are referred to as value-added services (VAS).

You can map these specific customer requirements, including the costs involved in servicing the requirements, as value-added services (VAS) in the SAP Fashion Management system. All the different information related to these different services are assigned using conditions and are determined in the application documents such as sales order, stock transport order, and purchase order later. This way you always have the information about what services which customer wants and for which fashion articles, during the complete customer-order process. This information can also be added manually in the above documents in some exceptional scenarios.

During order processing, all the necessary specific services, related information including prices are present in the documents and they would be transferred to the follow-on documents like outbound delivery, inbound delivery, etc. This is done to help the warehouse personnel to carry out the special tasks needed before delivering the goods in a timely manner and with precision. Additional ability to maintain the freely definable information fields during the condition maintenance can be used to pass the necessary information to an external system such as warehouse management, if needed. During special sales business transactions like third party order (TPO) and purchase-to-order (PTO) processing, VAS information is sent from the sales documents to the purchasing documents. This information cannot be changed in the purchasing department. This is to ensure that the external vendors would perform the necessary special services, if needed, before delivering the goods directly to the customer or store.

Note Note

VAS articles are not enabled for segmentation and seasons.

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VAS is fully integrated with the sales and purchasing processes.


Value-added service in SAP Fashion Management provides you the flexibility to create any number of service types and subservice types. You can create and define your own maintenance groups for the context FASHION based on the services frequently requested by your customers. You can create maintenance groups based on service types such as ticketing/labeling, packing, special service and so on.

Note Note

A customer orders slacks and skirts and wants to receive them packed separately. Since the skirts are made of a more delicate article, you are asked to pack no more than ten in one carton. For this, you can define a condition maintenance group and specify in the system a packing as the service type and the maximum number of skirts per carton. In the application, you assign the service type packing to the relevant articles and also specify the maximum number of skirts for this packing type.

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  1. Create service type and subservice type for VAS in the Customizing for Maintain Service Types and Subservice Types under   SAP Customizing Implementation Guide   Logistics - General   SAP Fashion Management   Value-Added Services (VAS)  , you define the service types and the subservice types..

  2. Create the corresponding conditions for the value-added services

  3. If necessary, create the articles that are required for certain value-added services. You do this either because you yourself need the articles on a regular basis, or the customer provides them to you.

Note Note

Value-added service articles make use of standard article pricing.

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