Show TOC

SRQ Service Org. Top 5 Locate this document in the navigation structure

Query Query: 0SRQ_C10_Q1009

 

This query provides you with an overview of the number of and priority of service requests reported for certain service organizations over a particular time period.

This query is based on the InfoProvider 0SRQ_C10.

By default, the results of the query are restricted to the top 5 service organizations with the highest number of reported service requests. When starting the query you can change the number of query results as required, for example, to extend the results to the top 10.

Structure

Filters

Object Type

Name

Technical Name

Value Restriction / Calculation

Characteristic Characteristic

System of User Name

0BP_RESPPER__0USER_SYST

System of User Name (0P_USSYS)

Characteristic Characteristic

User Name

0BP_RESPPER__0USER_NAME

User Name (0P_USER)

Characteristic Characteristic

Resp. Sales Org.

0CRMSA_OG_R

Determine Manager's Sales Organization (0CXPMOM)

Characteristic Characteristic

Calendar Day

0CALDAY

Day Interval (0I_DAYIN)

Rows

Object Type

Name

Technical Name

Value Restriction / Calculation

Characteristic Characteristic

Responsible Service Organization

0CRMSE_OG_R

Columns

Object Type

Name

Technical Name

Value Restriction / Calculation

Key Figure Key Figure

Number of Service Requests

0CRM_INCI_N

Key Figure Key Figure

Priority

0CRM_PRIO_A