This query provides you with an overview of the number of and priority of service requests reported for certain service organizations over a particular time period.
This query is based on the InfoProvider 0SRQ_C10.
By default, the results of the query are restricted to the top 5 service organizations with the highest number of reported service requests. When starting the query you can change the number of query results as required, for example, to extend the results to the top 10.
Object Type | Name | Technical Name | Value Restriction / Calculation |
|---|---|---|---|
| System of User Name |
0BP_RESPPER__0USER_SYST |
System of User Name (0P_USSYS) |
| User Name |
0BP_RESPPER__0USER_NAME |
User Name (0P_USER) |
| Resp. Sales Org. |
0CRMSA_OG_R |
Determine Manager's Sales Organization (0CXPMOM) |
| Calendar Day |
0CALDAY |
Day Interval (0I_DAYIN) |
Object Type | Name | Technical Name | Value Restriction / Calculation |
|---|---|---|---|
| Responsible Service Organization |
0CRMSE_OG_R |
— |
Object Type | Name | Technical Name | Value Restriction / Calculation |
|---|---|---|---|
| Number of Service Requests |
0CRM_INCI_N |
— |
| Priority |
0CRM_PRIO_A |
— |