IC: Second Employee in Interaction Center
Technical name: 0CRM_AGNT2
Use
If a connection is forwarded to another agent, this characteristic contains the details of that second employee.
Technical data
|
Available as from Release |
CRM 3.0 |
|
Reference Characteristic |
0BPARTNER |
|
External hierarchy |
Business partner |
|
Compounding |
N/A |
Display Attributes
|
InfoObject |
Description |
|
0BP_CAT |
Business partner category |
|
0BP_GROUP |
Business partner group |
|
0BP_EXTERN |
BP number in external system |
|
0NAME_ORG1 |
BP: Name 1 of organization |
|
0NAME_ORG2 |
BP: Name 2 of organization |
|
0NAME_ORG3 |
BP: Name 3 of organization |
|
0NAME_ORG4 |
BP: Name 4 of organization |
|
0COMPANY |
Company |
|
0LEGALFORM |
Legal form of company |
|
0IND_CODE |
Industry sector |
|
0BP_LSTNAME |
BP: Person’s surname |
|
0BP_FSTNAME |
BP: Person’s first name |
|
0BP_SECNAME |
BP: Second surname |
|
0BP_BTHNAME |
BP: Birth name of person |
|
0BP_MDLNAME |
BP: Middle or second first name of person |
|
0BP_ACTITL1 |
First academic title |
|
0BP_ACTITL2 |
Second academic title |
|
0TITLE_SPPL |
Supplement, for example, peerage |
|
0GENDER |
Sex |
|
0BP_MAR_STA |
BP: Family status |
|
0NATION |
Nationality |
|
0BPPOSITION |
Position of business partner |
|
0BP_GRPTYPE |
BP: Group type |
|
0BP_GRPNAM1 |
BP: Name 1 (group) |
|
0BP_GRPNAM2 |
BP: Name 2 (group) |
|
0BP_CONTACT |
BP: Contact permission |
|
0DBDUNS_NUM |
D-U-N-S number |
|
0CREATEDBY |
Name of employee who added object |
|
0CREATEDON |
Date on which object was created |
|
0CREA_TIME |
Time at which object was created |
|
0CHANGEDBY |
Changed by |
|
0CH_ON |
Date of last change |
|
0CH_AT |
Time of last change |
|
0REGIO_GRP |
BAS: Grouping of regional structure |
|
0CITY_1 |
BAS: City |
|
0CITY_2 |
BAS: City area |
|
0CITY_CODE |
BAS: Coding of city for location and street file |
|
0CITYP_CODE |
BAS: Coding of city area for location and street file |
|
0POSTALCODE |
BAS: Postal code |
|
0POSTCD_BOX |
BAS: Postbox postal code |
|
0POSTCD_COM |
BAS: Company postal code (for large customers) |
|
0POSTCD_GIS |
BAS: Postal code (geo-relevant) |
|
0POBOX |
Postbox |
|
0POBOX_LOC |
BAS: Postbox location |
|
0COUNTRY |
Country key |
|
0POBOX_REG |
BAS: Postbox region |
|
0POBOX_CTY |
BAS: Postbox country |
|
0TRANSPZONE |
BAS: Transportation zone, to or from which deliveries are made |
|
0STREET60 |
BAS: Street |
|
0STREET_COD |
BAS: Coding of street for location and street file |
|
0HOUSE_NUM1 |
BAS: House number |
|
0HOUSE_NUM2 |
BAS: House number supplement |
|
0STR_SUPPL1 |
BAS: Street 2 |
|
0STR_SUPPL2 |
BAS: Street 3 |
|
0STR_SUPPL3 |
BAS: Street 4 |
|
0STR_SUPPL4 |
BAS: Street 5 |
|
0BUILDING20 |
BAS: Building (number or abbreviation) |
|
0FLOOR10 |
BAS: Floor in building |
|
0ROOM_NUM |
BAS: Apartment number, apartment, room |
|
0LANGU |
Language key |
|
0REGION |
Region (federal state, province, county) |
|
0TEL_NUMBER |
BAS: First telephone number |
|
0FAX_NUMBER |
BAS: First fax number: code + extension |
|
0EMAIL_ADDR |
Internet mail address |
|
0TIME_ZONE |
BAS: Time zone of address |
|
0TAXJURCODE |
BAS: Tax Jurisdiction Code |
|
0CRM_F_COMP |
CRM: BP is competitor |
|
0CRM_F_PROS |
CRM: BP is prospect |
|
0CRM_F_CONS |
CRM: BP is consumer |
|
0CRM_F_CUST |
CRM: BP is customer |
|
0CRM_F_CODC |
CRM: BP is cash-on-delivery customer |
|
0CRM_CUSSIN |
CRM: BP is customer since |
|
0CUSTOMER |
Customer number |
|
0VENDOR |
Vendor |
|
0PLANT |
Plant |
|
0BBP_MIN_EX |
Expiry date of minority status |
|
0BBP_MINOWN |
Minority status |
|
0BBP_QSDAT |
Validity date of certification |
|
0BBP_QSSYS |
Quality Management System |
|
0BBP_WOM_EX |
End of period for woman-owned company |
|
0BBP_WOMOWN |
Women-owned |
|
0SRM_STH |
SRM: BP is stakeholder |
|
0REMARK |
Comment |
|
0LONGITUDE |
Longitude of geo-location |
|
0LATITUDE |
Latitude of geo-location |
|
0ALTITUDE |
Altitude of geo-location |
|
0SRCID |
Data source ID of geo-location |
|
0PRECISID |
Precision of geo-location |
|
0APO_LOCNO |
APO location |
|
0USER_SYST |
System of user name |
|
0USER_NAME |
User name |
|
0ORGUNIT |
Organizational unit |
|
0BBP_BUYID |
Buyer ID |
|
0BBP_F_VEND |
CRM: BP is vendor |
|
0BBP_SYS_VD |
Source system of vendor |
|
0ABC_CLASS |
ABC class |
|
0C_RANK |
Customer ranking |
|
0C_CREDIT |
Credit standing |
|
0C_LOYALTY |
Customer loyalty |
|
0CURRENCY |
Currency key |
|
0CLTV |
Customer-Lifetime-Value |
|
0CRM_RFMSEG |
RFM segment |
|
0CRM_RFM_RR |
Response rate for forecast |
|
0LOGSYS |
Source system |