Start Level 1 Node: Process ManagementProcess ManagementEnd Level 1 Node: Process Management
   Start Level 2 Node: RolesRolesEnd Level 2 Node: Roles
      Start Level 3 Node: Utilities: IS-U System AdministratorUtilities: IS-U System AdministratorEnd Level 3 Node: Utilities: IS-U System Administrator
      Start Level 3 Node: Utilities: Manager for Billing and InvoicingUtilities: Manager for Billing and InvoicingEnd Level 3 Node: Utilities: Manager for Billing and Invoicing
      Start Level 3 Node: Utilities: Manager for Customer ServiceUtilities: Manager for Customer ServiceEnd Level 3 Node: Utilities: Manager for Customer Service
      Start Level 3 Node: Utilities: Manager for Meter ReadingUtilities: Manager for Meter ReadingEnd Level 3 Node: Utilities: Manager for Meter Reading
   Start Level 2 Node: QueriesQueriesEnd Level 2 Node: Queries
      Start Level 3 Node: Billing CheckBilling CheckEnd Level 3 Node: Billing Check
      Start Level 3 Node: Number of Invoice ReversalsNumber of Invoice ReversalsEnd Level 3 Node: Number of Invoice Reversals
      Start Level 3 Node: Error Messages Without Case AllocationError Messages Without Case AllocationEnd Level 3 Node: Error Messages Without Case Allocation
   Start Level 2 Node: InfoCubesInfoCubesEnd Level 2 Node: InfoCubes
      Start Level 3 Node: Overview of User ProcessesOverview of User ProcessesEnd Level 3 Node: Overview of User Processes
      Start Level 3 Node: Overview of Process ManagementOverview of Process ManagementEnd Level 3 Node: Overview of Process Management
      Start Level 3 Node: Overview of Billing ProcessesOverview of Billing ProcessesEnd Level 3 Node: Overview of Billing Processes
      Start Level 3 Node: Overview of Successful Invoice ProcessesOverview of Successful Invoice ProcessesEnd Level 3 Node: Overview of Successful Invoice Processes
      Start Level 3 Node: Overview of Error MessagesOverview of Error MessagesEnd Level 3 Node: Overview of Error Messages
   Start Level 2 Node: DataStore ObjectsDataStore ObjectsEnd Level 2 Node: DataStore Objects
      Start Level 3 Node: Case ManagementCase ManagementEnd Level 3 Node: Case Management
      Start Level 3 Node: Processes for Move-In/OutProcesses for Move-In/OutEnd Level 3 Node: Processes for Move-In/Out
      Start Level 3 Node: Online Processes for Meter ReadingOnline Processes for Meter ReadingEnd Level 3 Node: Online Processes for Meter Reading
      Start Level 3 Node: Online Processes for InvoicingOnline Processes for InvoicingEnd Level 3 Node: Online Processes for Invoicing
      Start Level 3 Node: Processes for Budget Billing PlanProcesses for Budget Billing PlanEnd Level 3 Node: Processes for Budget Billing Plan
      Start Level 3 Node: Online Processes for BillingOnline Processes for BillingEnd Level 3 Node: Online Processes for Billing
      Start Level 3 Node: Online Processes for Rate MaintenanceOnline Processes for Rate MaintenanceEnd Level 3 Node: Online Processes for Rate Maintenance
      Start Level 3 Node: Successful Batch Processes for Move-In/OutSuccessful Batch Processes for Move-In/OutEnd Level 3 Node: Successful Batch Processes for Move-In/Out
      Start Level 3 Node: Successful Background Processes for Meter ReadingSuccessful Background Processes for Meter ReadingEnd Level 3 Node: Successful Background Processes for Meter Reading
      Start Level 3 Node: Successful Batch Processes for InvoicingSuccessful Batch Processes for InvoicingEnd Level 3 Node: Successful Batch Processes for Invoicing
      Start Level 3 Node: Successful Background Processes for BillingSuccessful Background Processes for BillingEnd Level 3 Node: Successful Background Processes for Billing
      Start Level 3 Node: Failed Batch Processes for Move-In/OutFailed Batch Processes for Move-In/OutEnd Level 3 Node: Failed Batch Processes for Move-In/Out
      Start Level 3 Node: Failed Batch Processes for Meter ReadingFailed Batch Processes for Meter ReadingEnd Level 3 Node: Failed Batch Processes for Meter Reading
      Start Level 3 Node: Failed Batch Processes for InvoicingFailed Batch Processes for InvoicingEnd Level 3 Node: Failed Batch Processes for Invoicing
      Start Level 3 Node: Failed Batch Processes for BillingFailed Batch Processes for BillingEnd Level 3 Node: Failed Batch Processes for Billing
      Start Level 3 Node: Clarification Processes: Move-In/OutClarification Processes: Move-In/OutEnd Level 3 Node: Clarification Processes: Move-In/Out
      Start Level 3 Node: Clarification Processes: Meter ReadingClarification Processes: Meter ReadingEnd Level 3 Node: Clarification Processes: Meter Reading
      Start Level 3 Node: Clarification Processes: InvoicingClarification Processes: InvoicingEnd Level 3 Node: Clarification Processes: Invoicing
      Start Level 3 Node: Clarification Processes: Budget Billing PlanClarification Processes: Budget Billing PlanEnd Level 3 Node: Clarification Processes: Budget Billing Plan
      Start Level 3 Node: Clarification Processes: BillingClarification Processes: BillingEnd Level 3 Node: Clarification Processes: Billing
      Start Level 3 Node: Clarification Processes: Rate MaintenanceClarification Processes: Rate MaintenanceEnd Level 3 Node: Clarification Processes: Rate Maintenance
   Start Level 2 Node: InfoSourcesInfoSourcesEnd Level 2 Node: InfoSources
      Start Level 3 Node: Clarification Data for Case ManagementClarification Data for Case ManagementEnd Level 3 Node: Clarification Data for Case Management
      Start Level 3 Node: Clarification Data for Case Management 7.0Clarification Data for Case Management 7.0End Level 3 Node: Clarification Data for Case Management 7.0
      Start Level 3 Node: Clarification for BillingClarification for BillingEnd Level 3 Node: Clarification for Billing
      Start Level 3 Node: Clarification for Billing 7.0Clarification for Billing 7.0End Level 3 Node: Clarification for Billing 7.0
      Start Level 3 Node: Clarification for Move-In/OutClarification for Move-In/OutEnd Level 3 Node: Clarification for Move-In/Out
      Start Level 3 Node: Clarification for Move-Out 7.0Clarification for Move-Out 7.0End Level 3 Node: Clarification for Move-Out 7.0
      Start Level 3 Node: Clarification for Profile Value ImportClarification for Profile Value ImportEnd Level 3 Node: Clarification for Profile Value Import
      Start Level 3 Node: Clarification for Rate MaintenanceClarification for Rate MaintenanceEnd Level 3 Node: Clarification for Rate Maintenance
      Start Level 3 Node: Clarification for Rate Maintenance 7.0Clarification for Rate Maintenance 7.0End Level 3 Node: Clarification for Rate Maintenance 7.0
      Start Level 3 Node: Clarification for InvoicingClarification for InvoicingEnd Level 3 Node: Clarification for Invoicing
      Start Level 3 Node: Clarification for Invoicing 7.0Clarification for Invoicing 7.0End Level 3 Node: Clarification for Invoicing 7.0
      Start Level 3 Node: Clarification for Budget Billing PlanClarification for Budget Billing PlanEnd Level 3 Node: Clarification for Budget Billing Plan
      Start Level 3 Node: Clarification for Budget Billing Plan 7.0Clarification for Budget Billing Plan 7.0End Level 3 Node: Clarification for Budget Billing Plan 7.0
      Start Level 3 Node: Clarification for Meter ReadingClarification for Meter ReadingEnd Level 3 Node: Clarification for Meter Reading
      Start Level 3 Node: Clarification for Meter Reading 7.0Clarification for Meter Reading 7.0End Level 3 Node: Clarification for Meter Reading 7.0
      Start Level 3 Node: Non-Clarification for BillingNon-Clarification for BillingEnd Level 3 Node: Non-Clarification for Billing
      Start Level 3 Node: Non-Clarification for BillingNon-Clarification for BillingEnd Level 3 Node: Non-Clarification for Billing
      Start Level 3 Node: Non-Clarification for Move-In/OutNon-Clarification for Move-In/OutEnd Level 3 Node: Non-Clarification for Move-In/Out
      Start Level 3 Node: Non-Clarification for Move-Out 7.0Non-Clarification for Move-Out 7.0End Level 3 Node: Non-Clarification for Move-Out 7.0
      Start Level 3 Node: Non-Clarification for Rate MaintenanceNon-Clarification for Rate MaintenanceEnd Level 3 Node: Non-Clarification for Rate Maintenance
      Start Level 3 Node: Non-Clarification for Rate MaintenanceNon-Clarification for Rate MaintenanceEnd Level 3 Node: Non-Clarification for Rate Maintenance
      Start Level 3 Node: Non-Clarification for InvoicingNon-Clarification for InvoicingEnd Level 3 Node: Non-Clarification for Invoicing
      Start Level 3 Node: Non-Clarification for Invoicing 7.0Non-Clarification for Invoicing 7.0End Level 3 Node: Non-Clarification for Invoicing 7.0
      Start Level 3 Node: Non-Clarification for Profile Value ImportNon-Clarification for Profile Value ImportEnd Level 3 Node: Non-Clarification for Profile Value Import
      Start Level 3 Node: Non-Clarification for Budget Billing PlanNon-Clarification for Budget Billing PlanEnd Level 3 Node: Non-Clarification for Budget Billing Plan
      Start Level 3 Node: Non-Clarification for Budget Billing PlanNon-Clarification for Budget Billing PlanEnd Level 3 Node: Non-Clarification for Budget Billing Plan
      Start Level 3 Node: Non-Clarification for Meter ReadingNon-Clarification for Meter ReadingEnd Level 3 Node: Non-Clarification for Meter Reading
   Start Level 2 Node: Key FiguresKey FiguresEnd Level 2 Node: Key Figures
      Start Level 3 Node: Number of ErrorsNumber of ErrorsEnd Level 3 Node: Number of Errors
      Start Level 3 Node: Number of ItemsNumber of ItemsEnd Level 3 Node: Number of Items
      Start Level 3 Node: Number of Header ItemsNumber of Header ItemsEnd Level 3 Node: Number of Header Items
      Start Level 3 Node: Processing TimeProcessing TimeEnd Level 3 Node: Processing Time
      Start Level 3 Node: Number of Reversals After OutsortingNumber of Reversals After OutsortingEnd Level 3 Node: Number of Reversals After Outsorting
      Start Level 3 Node: Number of Processed DocumentsNumber of Processed DocumentsEnd Level 3 Node: Number of Processed Documents
      Start Level 3 Node: Days Between Planned and Actual Billing DateDays Between Planned and Actual Billing DateEnd Level 3 Node: Days Between Planned and Actual Billing Date
      Start Level 3 Node: Average TimeAverage TimeEnd Level 3 Node: Average Time
      Start Level 3 Node: Proportion of CancellationsProportion of CancellationsEnd Level 3 Node: Proportion of Cancellations
      Start Level 3 Node: Days Between Print Date and Creation DateDays Between Print Date and Creation DateEnd Level 3 Node: Days Between Print Date and Creation Date
      Start Level 3 Node: Days Between Creation Date and Due DateDays Between Creation Date and Due DateEnd Level 3 Node: Days Between Creation Date and Due Date
   Start Level 2 Node: CharacteristicsCharacteristicsEnd Level 2 Node: Characteristics
      Start Level 3 Node: Indicator: Background ProcessingIndicator: Background ProcessingEnd Level 3 Node: Indicator: Background Processing
      Start Level 3 Node: Changed ByChanged ByEnd Level 3 Node: Changed By
      Start Level 3 Node: Confirmation DateConfirmation DateEnd Level 3 Node: Confirmation Date
      Start Level 3 Node: Created ByCreated ByEnd Level 3 Node: Created By
      Start Level 3 Node: Document Release DateDocument Release DateEnd Level 3 Node: Document Release Date
      Start Level 3 Node: Business Process GUIDBusiness Process GUIDEnd Level 3 Node: Business Process GUID
      Start Level 3 Node: Indicator: Clarification CaseIndicator: Clarification CaseEnd Level 3 Node: Indicator: Clarification Case
      Start Level 3 Node: No Time Measurement ActiveNo Time Measurement ActiveEnd Level 3 Node: No Time Measurement Active
      Start Level 3 Node: Process CancelledProcess CancelledEnd Level 3 Node: Process Cancelled
      Start Level 3 Node: Sequential NumberSequential NumberEnd Level 3 Node: Sequential Number
      Start Level 3 Node: Business Process AreaBusiness Process AreaEnd Level 3 Node: Business Process Area
      Start Level 3 Node: Business Process CodeBusiness Process CodeEnd Level 3 Node: Business Process Code
      Start Level 3 Node: Clarification Case CategoryClarification Case CategoryEnd Level 3 Node: Clarification Case Category
      Start Level 3 Node: Clarification Status # Reversal ReasonClarification Status # Reversal ReasonEnd Level 3 Node: Clarification Status # Reversal Reason
      Start Level 3 Node: Clarification Case PriorityClarification Case PriorityEnd Level 3 Node: Clarification Case Priority
      Start Level 3 Node: Clarification Status: Reason for ForwardingClarification Status: Reason for ForwardingEnd Level 3 Node: Clarification Status: Reason for Forwarding
      Start Level 3 Node: Clarification Case StatusClarification Case StatusEnd Level 3 Node: Clarification Case Status
      Start Level 3 Node: Invoice DateInvoice DateEnd Level 3 Node: Invoice Date
      Start Level 3 Node: Indicator: Main ProcessIndicator: Main ProcessEnd Level 3 Node: Indicator: Main Process
      Start Level 3 Node: Message CategoryMessage CategoryEnd Level 3 Node: Message Category
      Start Level 3 Node: Message ItemMessage ItemEnd Level 3 Node: Message Item
      Start Level 3 Node: Message ClassMessage ClassEnd Level 3 Node: Message Class
      Start Level 3 Node: Message NumberMessage NumberEnd Level 3 Node: Message Number
      Start Level 3 Node: Original DateOriginal DateEnd Level 3 Node: Original Date
      Start Level 3 Node: Indicator: PostedIndicator: PostedEnd Level 3 Node: Indicator: Posted
      Start Level 3 Node: Print DatePrint DateEnd Level 3 Node: Print Date
      Start Level 3 Node: Start of System DateStart of System DateEnd Level 3 Node: Start of System Date
      Start Level 3 Node: End of System DateEnd of System DateEnd Level 3 Node: End of System Date
      Start Level 3 Node: Start of System Time StampStart of System Time StampEnd Level 3 Node: Start of System Time Stamp
      Start Level 3 Node: End of System Time StampEnd of System Time StampEnd Level 3 Node: End of System Time Stamp
      Start Level 3 Node: Start of System TimeStart of System TimeEnd Level 3 Node: Start of System Time
      Start Level 3 Node: End of System TimeEnd of System TimeEnd Level 3 Node: End of System Time
      Start Level 3 Node: Transaction CodeTransaction CodeEnd Level 3 Node: Transaction Code
      Start Level 3 Node: Billing Document OriginBilling Document OriginEnd Level 3 Node: Billing Document Origin
      Start Level 3 Node: Invoice Document NumberInvoice Document NumberEnd Level 3 Node: Invoice Document Number
      Start Level 3 Node: Indicator: OutsortedIndicator: OutsortedEnd Level 3 Node: Indicator: Outsorted
      Start Level 3 Node: Reversal ReasonReversal ReasonEnd Level 3 Node: Reversal Reason
      Start Level 3 Node: Move-In DocumentMove-In DocumentEnd Level 3 Node: Move-In Document
      Start Level 3 Node: Move-Out DocumentMove-Out DocumentEnd Level 3 Node: Move-Out Document
      Start Level 3 Node: Planned billing datePlanned billing dateEnd Level 3 Node: Planned billing date
      Start Level 3 Node: Date of Rate ChangeDate of Rate ChangeEnd Level 3 Node: Date of Rate Change
      Start Level 3 Node: Previous ProcessorPrevious ProcessorEnd Level 3 Node: Previous Processor
      Start Level 3 Node: User Start DateUser Start DateEnd Level 3 Node: User Start Date
      Start Level 3 Node: User End DateUser End DateEnd Level 3 Node: User End Date
      Start Level 3 Node: User Start Time StampUser Start Time StampEnd Level 3 Node: User Start Time Stamp
      Start Level 3 Node: User End Time StampUser End Time StampEnd Level 3 Node: User End Time Stamp
      Start Level 3 Node: User Start TimeUser Start TimeEnd Level 3 Node: User Start Time
      Start Level 3 Node: User End TimeUser End TimeEnd Level 3 Node: User End Time
   Start Level 2 Node: Process ChainsProcess ChainsEnd Level 2 Node: Process Chains
      Start Level 3 Node: Process Statistics for Meter Reading: DeltaProcess Statistics for Meter Reading: DeltaEnd Level 3 Node: Process Statistics for Meter Reading: Delta
      Start Level 3 Node: Process Statistics for Billing: DeltaProcess Statistics for Billing: DeltaEnd Level 3 Node: Process Statistics for Billing: Delta
      Start Level 3 Node: Process Statistics for Invoicing: DeltaProcess Statistics for Invoicing: DeltaEnd Level 3 Node: Process Statistics for Invoicing: Delta
      Start Level 3 Node: Process Statistics for Basic Functions: DeltaProcess Statistics for Basic Functions: DeltaEnd Level 3 Node: Process Statistics for Basic Functions: Delta
      Start Level 3 Node: Process Statistics for InitializationProcess Statistics for InitializationEnd Level 3 Node: Process Statistics for Initialization
   Start Level 2 Node: DataSourcesDataSourcesEnd Level 2 Node: DataSources
      Start Level 3 Node: Process Statistics for Clarification CasesProcess Statistics for Clarification CasesEnd Level 3 Node: Process Statistics for Clarification Cases
      Start Level 3 Node: Process Statistics for Billing: ClarificationProcess Statistics for Billing: ClarificationEnd Level 3 Node: Process Statistics for Billing: Clarification
      Start Level 3 Node: Process Statistics for Move-In, Out and In/Out: ClarificationProcess Statistics for Move-In, Out and In/Out: ClarificationEnd Level 3 Node: Process Statistics for Move-In, Out and In/Out: Clarification
      Start Level 3 Node: Process Statistics for Rate Maintenance: ClarificationProcess Statistics for Rate Maintenance: ClarificationEnd Level 3 Node: Process Statistics for Rate Maintenance: Clarification
      Start Level 3 Node: Process Statistics for Invoicing: ClarificationProcess Statistics for Invoicing: ClarificationEnd Level 3 Node: Process Statistics for Invoicing: Clarification
      Start Level 3 Node: Process Statistics for Budget Billing Plan: ClarificationProcess Statistics for Budget Billing Plan: ClarificationEnd Level 3 Node: Process Statistics for Budget Billing Plan: Clarification
      Start Level 3 Node: Process Statistics for Meter Reading: ClarificationProcess Statistics for Meter Reading: ClarificationEnd Level 3 Node: Process Statistics for Meter Reading: Clarification
      Start Level 3 Node: Process Statistics for Billing: Non-ClarificationProcess Statistics for Billing: Non-ClarificationEnd Level 3 Node: Process Statistics for Billing: Non-Clarification
      Start Level 3 Node: Proc. Stats for Move-In, Out and In/Out: Non-ClarificationProc. Stats for Move-In, Out and In/Out: Non-ClarificationEnd Level 3 Node: Proc. Stats for Move-In, Out and In/Out: Non-Clarification
      Start Level 3 Node: Process Statistics for Rate Maintenance: Non-ClarificationProcess Statistics for Rate Maintenance: Non-ClarificationEnd Level 3 Node: Process Statistics for Rate Maintenance: Non-Clarification
      Start Level 3 Node: Process Statistics for Invoicing: Non-ClarificationProcess Statistics for Invoicing: Non-ClarificationEnd Level 3 Node: Process Statistics for Invoicing: Non-Clarification
      Start Level 3 Node: Process Statistics for Budget Billing Plan: Non-ClarificationProcess Statistics for Budget Billing Plan: Non-ClarificationEnd Level 3 Node: Process Statistics for Budget Billing Plan: Non-Clarification
      Start Level 3 Node: Process Statistics for Meter Reading: Non-ClarificationProcess Statistics for Meter Reading: Non-ClarificationEnd Level 3 Node: Process Statistics for Meter Reading: Non-Clarification