Technical data is very important for the customer service and maintenance of technical objects. This is particularly the case if evaluations are to be created concerning customer service or maintenance. Technical data can provide information about:
Cause of damage
Exact damage location on the object
Work/activities performed and findings
Machine breakdowns
System availability during and after the task
You can confirm technical data for different parts of the order. Depending on the type of entry, you can:
The data from the notification is entered into the notification history when you close the notification. It is part of the history and contains data for each technical object on damage, malfunctions, causes, findings and the tasks performed.
Note
You do not necessarily have to enter the technical data in the completion confirmation; you can also enter it directly in the required notification.
See also: