Use this InfoCube as the basis for analysis related to call concurrency, or the number of callers accessing the system at a given point in time.
Object Type | Name | Technical Name |
|---|---|---|
InfoObject | Calendar Day | 0CALDAY |
InfoObject | Calendar Year/Month | 0CALMONTH |
InfoObject | Calendar Year/Quarter | 0CALQUARTER |
InfoObject | Calendar Year | 0CALYEAR |
InfoObject | Change Run ID | 0CHNGID |
InfoObject | Record type | 0RECORDTP |
InfoObject | Request ID | 0REQUID |
InfoObject | Number of Concurrent Calls | 0VKCONCAL |
InfoObject | Number of Calls | 0VKCOUNT |
InfoObject | Hour of Call | 0VKHOUR |
InfoObject | Hour and Minute of Call | 0VKMINUTE |
InfoObject | Weekday | 0WEEKDAY1 |