SAP Library - Voice

Start Level 1 Node: Voice

End Level 1 Node: Voice

Start Level 2 Node: Analysis Scenarios

Analysis Scenarios

End Level 2 Node: Analysis Scenarios

Start Level 3 Node: Analysis of SAP NetWeaver Voice Applications

Analysis of SAP NetWeaver Voice Applications

End Level 3 Node: Analysis of SAP NetWeaver Voice Applications

Start Level 2 Node: Queries

End Level 2 Node: Queries

Start Level 3 Node: Calls per Hour of the Day

Calls per Hour of the Day

End Level 3 Node: Calls per Hour of the Day

Start Level 3 Node: Calls per Weekday

Calls per Weekday

End Level 3 Node: Calls per Weekday

Start Level 3 Node: Calls per Calendar Day

Calls per Calendar Day

End Level 3 Node: Calls per Calendar Day

Start Level 3 Node: Calls per Month

Calls per Month

End Level 3 Node: Calls per Month

Start Level 3 Node: Calls per Application (Call Level)

Calls per Application (Call Level)

End Level 3 Node: Calls per Application (Call Level)

Start Level 3 Node: Most-Frequent Callers

Most-Frequent Callers

End Level 3 Node: Most-Frequent Callers

Start Level 3 Node: Errors and Transfers

Errors and Transfers

End Level 3 Node: Errors and Transfers

Start Level 3 Node: Exit Type Distribution

Exit Type Distribution

End Level 3 Node: Exit Type Distribution

Start Level 3 Node: Calls per Application (DialogLevel)

Calls per Application (DialogLevel)

End Level 3 Node: Calls per Application (DialogLevel)

Start Level 3 Node: Dialog Statistics per Input State

Dialog Statistics per Input State

End Level 3 Node: Dialog Statistics per Input State

Start Level 3 Node: Utterance Analysis

Utterance Analysis

End Level 3 Node: Utterance Analysis

Start Level 3 Node: Concurrent Calls

Concurrent Calls

End Level 3 Node: Concurrent Calls

Start Level 2 Node: MultiProviders

End Level 2 Node: MultiProviders

Start Level 3 Node: Voice Application Call Data

Voice Application Call Data

End Level 3 Node: Voice Application Call Data

Start Level 3 Node: Voice Application Dialog Data

Voice Application Dialog Data

End Level 3 Node: Voice Application Dialog Data

Start Level 3 Node: Voice Application System Snapshot Data

Voice Application System Snapshot Data

End Level 3 Node: Voice Application System Snapshot Data

Start Level 2 Node: InfoCubes

End Level 2 Node: InfoCubes

Start Level 3 Node: Voice Application Call Data

Voice Application Call Data

End Level 3 Node: Voice Application Call Data

Start Level 3 Node: Voice Application Dialog Data

Voice Application Dialog Data

End Level 3 Node: Voice Application Dialog Data

Start Level 3 Node: Voice Application System Snapshot Data

Voice Application System Snapshot Data

End Level 3 Node: Voice Application System Snapshot Data

Start Level 2 Node: DataStore Objects

DataStore Objects

End Level 2 Node: DataStore Objects

Start Level 3 Node: Voice Application Call Data

Voice Application Call Data

End Level 3 Node: Voice Application Call Data

Start Level 3 Node: Voice Application Dialog Data

Voice Application Dialog Data

End Level 3 Node: Voice Application Dialog Data

Start Level 3 Node: Voice Application System Snapshot Data

Voice Application System Snapshot Data

End Level 3 Node: Voice Application System Snapshot Data

Start Level 2 Node: Key Figures

End Level 2 Node: Key Figures

Start Level 3 Node: Confidence

End Level 3 Node: Confidence

Start Level 3 Node: Duration of Calls

Duration of Calls

End Level 3 Node: Duration of Calls

Start Level 3 Node: Number of Calls

Number of Calls

End Level 3 Node: Number of Calls

Start Level 3 Node: Number of Concurrent Calls

Number of Concurrent Calls

End Level 3 Node: Number of Concurrent Calls

Start Level 3 Node: Number of Errors

Number of Errors

End Level 3 Node: Number of Errors

Start Level 3 Node: Number of Help Requests

Number of Help Requests

End Level 3 Node: Number of Help Requests

Start Level 3 Node: Number of Noinputs

Number of Noinputs

End Level 3 Node: Number of Noinputs

Start Level 3 Node: Number of Nomatches

Number of Nomatches

End Level 3 Node: Number of Nomatches

Start Level 3 Node: Number of Transfers

Number of Transfers

End Level 3 Node: Number of Transfers

Start Level 2 Node: Characteristics

Characteristics

End Level 2 Node: Characteristics

Start Level 3 Node: Application

End Level 3 Node: Application

Start Level 3 Node: Caller ID

End Level 3 Node: Caller ID

Start Level 3 Node: Dialed Number Identification

Dialed Number Identification

End Level 3 Node: Dialed Number Identification

Start Level 3 Node: Dialog ID

End Level 3 Node: Dialog ID

Start Level 3 Node: Dialog Step Number

Dialog Step Number

End Level 3 Node: Dialog Step Number

Start Level 3 Node: Exit Type

End Level 3 Node: Exit Type

Start Level 3 Node: Generic Log

End Level 3 Node: Generic Log

Start Level 3 Node: Global Call ID

End Level 3 Node: Global Call ID

Start Level 3 Node: Hour and Minute of Call

Hour and Minute of Call

End Level 3 Node: Hour and Minute of Call

Start Level 3 Node: Hour of Call

End Level 3 Node: Hour of Call

Start Level 3 Node: Input Mode

End Level 3 Node: Input Mode

Start Level 3 Node: Input State

End Level 3 Node: Input State

Start Level 3 Node: Second of Call

End Level 3 Node: Second of Call

Start Level 3 Node: Slot Value

End Level 3 Node: Slot Value

Start Level 3 Node: Utterance

End Level 3 Node: Utterance

Start Level 2 Node: Process Chains

End Level 2 Node: Process Chains

Start Level 3 Node: Load Application Names

Load Application Names

End Level 3 Node: Load Application Names

Start Level 3 Node: Load Call Statistics Data

Load Call Statistics Data

End Level 3 Node: Load Call Statistics Data

Start Level 3 Node: Load Dialog Data

Load Dialog Data

End Level 3 Node: Load Dialog Data

Start Level 3 Node: Load Exit Types

Load Exit Types

End Level 3 Node: Load Exit Types

Start Level 3 Node: Load Hour Descriptions

Load Hour Descriptions

End Level 3 Node: Load Hour Descriptions

Start Level 3 Node: Load Snapshot Data

Load Snapshot Data

End Level 3 Node: Load Snapshot Data

Start Level 2 Node: DataSources

End Level 2 Node: DataSources

Start Level 3 Node: Call Data

End Level 3 Node: Call Data

Start Level 3 Node: Dialog Data

End Level 3 Node: Dialog Data

Start Level 3 Node: System Snapshot Data

System Snapshot Data

End Level 3 Node: System Snapshot Data

Start Level 3 Node: Application Name

Application Name

End Level 3 Node: Application Name

Start Level 3 Node: Exit Type

End Level 3 Node: Exit Type