Voice
Analyse-Szenarios
Analysis of SAP NetWeaver Voice Applications
Queries
Calls per Hour of the Day
Calls per Weekday
Calls per Calendar Day
Calls per Month
Calls per Application (Call Level)
Most-Frequent Callers
Errors and Transfers
Exit Type Distribution
Calls per Application (DialogLevel)
Dialog Statistics per Input State
Utterance Analysis
Concurrent Calls
MultiProvider
Voice Application Call Data
Voice Application Dialog Data
Voice Application System Snapshot Data
InfoCubes
Voice Application Call Data
Voice Application Dialog Data
Voice Application System Snapshot Data
DataStore-Objekte
Voice Application Call Data
Voice Application Dialog Data
Voice Application System Snapshot Data
Kennzahlen
Confidence
Duration of Calls
Number of Calls
Number of Concurrent Calls
Number of Errors
Number of Help Requests
Number of Noinputs
Number of Nomatches
Number of Transfers
Merkmale
Application
Caller ID
Dialed Number Identification
Dialog ID
Dialog Step Number
Exit Type
Generic Log
Global Call ID
Hour and Minute of Call
Hour of Call
Input Mode
Input State
Second of Call
Slot Value
Utterance
Prozessketten
Load Application Names
Load Call Statistics Data
Load Dialog Data
Load Exit Types
Load Hour Descriptions
Load Snapshot Data
DataSources
Call Data
Dialog Data
System Snapshot Data
Application Name
Exit Type