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Function documentationThe Post Processing Framework in CRM


The Post Processing Framework (PPF) is an SAP basic technology that is used in SAP CRM to schedule and process actions and outputs with an application document (such as a contract or an activity).


The PPF provides basic functions for the settings that are supplied with default settings by the relevant application. You can adjust the settings to meet your requirements. In SAP CRM, for transaction type, you can create separate actions with schedule and start conditions.


The PPF provides the following functions:

  • Determination of actions and messages

  • Merging of actions found

  • Media for processing actions

  • User interface for the Customizing of action templates, including determination and merge technologies and also processing media

  • User interface for the Customizing of conditions, when determination using conditions is used