Report Areas for Interactive Reports

SAP Customer Relationship Management (SAP CRM) provides report areas defined according to business areas for CRM interactive reporting. When creating interactive reports, you use these report areas as a source for the area-specific fields that you can combine to form a report.

Prerequisites

You have set up CRM interactive reporting. For more information, see Interactive Reporting in CRM.

To use the following report areas, you must activate the business function SAP BusinessObjects Integration and CRM Interactive Reporting (CRM_ANA_BOB).

Quotations
Sales orders
Sales contracts
Interaction records
Opportunities/sales orders
Service orders
Requests for change
Problems
Service requests
Complaints

To use the following report area, you must also activate the business function Interactive Reporting: Report Area for Sales Agreement (CRM_ANA_SLSAGR).

Sales Agreement

Features

The report areas in SAP CRM encompass all characteristics and key figures that are available for a particular area. For example, in the report area Sales Orders, you find fields such as Sold-To Party, Sales Organization, or Number of Open Items. In other words, all fields that you might require for reports about sales orders. Furthermore, the report areas allow you to define which fields can be used as filters and which fields enable navigation to the corresponding overview page.

Each report area is based on a particular query. Below you can find an overview of the available report areas and the queries on which the report areas are based:

Sales
- Quotations
  Query: Sales Quotation Query
- Sales orders
  Query: Sales Order Query
- Sales contracts
  Query: Sales Contract Query
- Sales Agreement
  Query: Sales Agreement Query
- Opportunities
  Query: Opportunity Query (Max.)
- Activities
  Query: Activities Query
- Interaction records
  Query: Interaction Records Query
- Opportunities/sales orders
  Query: Opportunity Sales Query
Service
- Service orders
  Query: Service Order Query
- Requests for change
  Query: Request for Change Query
- Problems
  Query: Problem Query
- Service requests
  Query: Service Request Query
- Complaints
  Query: Complaint Query
- Service tickets
  Query: Service Query
Marketing
- Campaigns
  Query: Campaigns Query
- Leads
  Query: Lead Query

More Information

For more information, see Creating Interactive Reports in CRM