Various sources of information available for products.
Technical names: COMM_PR_LGTEXT, COMM_PR_LGTEXT1, COMM_PR_LGTEXT2
Various text types are available for products. They are divided into two main types:
Basic texts (not dependent on a distribution chain)
Sales texts (dependent on a distribution chain)
Each text type can be created once in each language for each product. Text types that are specific to a distribution chain can be created once in each distribution chain and language for a particular product.
Three set types are available for texts:
All text types can be maintained on the set type COMM_PR_LGTEXT (Texts
)
Only organization-independent text types can be maintained on the set type COMM_PR_LGTEXT1 (Basic Texts
)
Only distribution-chain-dependent text types can be maintained on the set type COMM_PR_LGTEXT2 (Sales Texts
)
Text Types
SAP delivers five organization-independent text types and five distribution-chain-specific text types:
Org.-Independent Text Types |
Distribution-Chain-Dependent Text Types |
---|---|
Basic Text |
Sales Text |
Inspection Text |
Sales Inspection Text |
Internal Note |
Internal Sales Indicator |
Basic Eye-Catcher Text |
Sales Eye-Catcher Text |
Basic Price Eye-Catcher Text |
Sales Price Eye-Catcher Text |
Products from Other Systems
All text types can be used for products created in SAP CRM. However, where products have been created in an external system, you can only create and change text types which are not downloaded to SAP CRM.
Text types which are exchanged between SAP ECC and SAP CRM are as follows:
SAP ECC |
SAP CRM |
---|---|
Basic data text (service) |
Basic Text |
Basic data text (material) |
Basic Text |
Inspection text (material) |
Inspection Text |
Internal note (material) |
Internal Note |
Customizing
You can define your own text types, text determination procedures, and access sequences in Customizing for Customer Relationship Management
, by choosing .
You can also define which text types are allowed for a product type by choosing
. This is done indirectly using a text determination procedure.You can attach different types of documents to a product in the Attachments
assignment block, using content management functionality (see CRM Content Management).
Thumbnail
You can attach a thumbnail to a product to provide a picture of the product in its general data. To display the thumbnail, you need to select the Default Document
checkbox for the attachment and set the document type to BDS_IMAGE
.
SAP Visual Enterprise Viewer Files
You can also attach detailed product images in SAP Visual Enterprise (VE) Viewer file format (suffix .rh
). For more information see Product Visualization in SAP Visual Enterprise
Viewer.To enable a SAP VE Viewer graphics to be displayed, you need to select the Default Document
checkbox for the attachment and set the document type to CRM_VEV
.