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  Data Exchange of Objects

Use

You use this function to exchange object data between SAP CRM and SAP ECC (for example, a DI system), and non-SAP systems. This data exchange enables you to replicate data that you created in a non-SAP system to SAP CRM, where you can execute customer analyses and return the results to the non-SAP system.

Integration

The XIF adapter from CRM Middleware is provided to import and export objects. You can access the XIF adapter using XML/SOAP technology and ALE/IDOC technology. You can connect both SAP systems as well as non-SAP systems.

Objects can also be exchanged using the ERP adapter (in plug-in) of CRM Middleware for certain applications only (for example, the Vehicle Management System in SAP DI).

Prerequisites

You have made the necessary Customizing settings in the table CRMCONSUM and CRMRFCPAR. You have configured the system landscape and CRM Middleware.

For more information about configuring data exchange, see the SAP Solution Manager under Basic Settings for SAP CRM .

Features

In general, the following three external interfaces are provided in the XIF adapter of CRM Middleware for importing and exporting objects in SAP CRM:

  • Set types for objects: CRMXIF_PRODUCT_INDOBJ_SAVE

  • Relationships for objects: CRMXIF_PRODUCT_INDOBJ_REL_SAVE

  • Event history for objects: CRMXIF_PRODUCT_INDOBJ_EH_SAVE

More information about the interfaces is available in the Interface Repository (IFR).

Examples

The following applications use data exchange of objects between SAP CRM and SAP ECC: