FSCM Functions 2

Technical Data
Technical Name of Business Function	`FIN_FSCM_CCD_2`
Type of Business Function	Enterprise Business Function
Available As Of	SAP enhancement package 4 for SAP ERP 6.0
Technical Usage	`Strategic Enterprise Mgmt`
Application Component	SAP Collections Management (FIN-FSCM-COL) SAP Credit Management (FIN-FSCM-CR) SAP Dispute Management (FIN-FSCM-DM)
Directly Dependent Business Function Requiring Activation in Addition	FSCM Functions (FIN_FSCM_CCD) FSCM Integration 2 (FIN_FSCM_CCD_INTEGRATION)

This business function is closely linked with business function FSCM Integration 2 in the accounts receivable accounting system. With these two business functions, you can use functions that contribute to greater flexibility and transparency in the SAP Financial Supply Chain Management components.

To process dispute cases and credit limit requests, Enterprise Services (ES) and Web interfaces are available. If you use several FI systems and a central SAP Collections Management or SAP Credit Management, then functions are available for replicating customer master data from these FI systems to the business partner master data of the central system. For the collection of receivables, you can consider the head office/branch office relationships of your customers, and create targeted worklists.

Prerequisites

You have installed the following components as of the version given:

Type of Component	Component	Is Needed Only for the Following Features
Software Component	`FINBASIS 604` `SEM_BW 604`
SAP NetWeaver Business Intelligence (SAP NetWeaver BI)	As of SAP NetWeaver 7.00	Enhancements for the head office/branch office relationships in SAP Collections Management*
Business Intelligence content	As of SAP NetWeaver 7.0 BI Content Add-On 4	Enhancements for the head office/branch office relationships in SAP Collections Management*
SAP NetWeaver Portal or SAP NetWeaver Business Client	As of SAP NetWeaver 7.00 or as of SAP NetWeaver Business Client for the Business Suite	Web application of SAP Credit Management Web application of SAP Dispute Management
Portal Content	Business Package for Credit Manager 1.41	Web application of SAP Credit Management
Portal Content	Business Package for Dispute Manager 1.41	Web application of SAP Dispute Management
SAP Enterprise Services	As of SAP NetWeaver 7.01, software component version `FINBASIS 604`, namespace http://sap.com/xi/FSCM/Global2	Web application of SAP Credit Management Web application of SAP Dispute Management
SAP Enterprise Services when using SAP NetWeaver Process Integration	As of SAP NetWeaver 7.00, software component version `FINBASIS 604`, namespace http://sap.com/xi/FSCM/Global2	Customer application for processing credit limit requests Customer application for dispute case processing
SAP NetWeaver Process Integration (UKMS connection to SAP NetWeaver PI)	You require the following versions: SAP NetWeaver 7.01 or higher SAP NetWeaver 7.11 or higher	Master data synchronization for connecting several FI systems to SAP Collections Management Master data synchronization for connecting several FI systems to SAP Credit Management

You do not have to activate the business function for BI content.

To use this business function, the following prerequisites also have to be met:

You have set up the application components that you are using:
- SAP Collections Management
- SAP Credit Management
- SAP Dispute Management
If you use SAP Collections Management or SAP Dispute Management, you have set up Accounts Receivable Accounting (FI-AR).
You have made the required settings in Customizing for all of the application components that you use. For additional information on specific Customizing for this business function, see the related release note FIN_FSCM_CCD_2: Business Function FSCM Functions 2 (New)
(FSCM_604_CCD_2_M).
You have activated the following business functions:
- FSCM Functions 2 (FIN_FSCM_CCD_2)
  (available business function)
- FSCM Functions (FIN_FSCM_CCD)
- FSCM Integration 2 (FIN_FSCM_CCD_INTEGRATION)
  (in the Accounts Receivable Accountiing system)
  
  Caution
  Different from the information you can find under FSCM Functions (FIN_FSCM_CCD), activating business functionFSCM Integration (FIN_FSCM_INTEGRATION) is not necessary if you activate the three above business functions.
  
  End of the caution.
  
  Note
  If you only use the Enterprise Services and the Web interface for credit limit requests and you also have not connected FI-AR to your SAP Credit Management, you do not need to activate business function FSCM Integration 2 (FIN_FSCM_CCD_INTEGRATION).
  
  End of the note.

Features

This business function covers – in connection with business function FSCM Integration 2 – the following functions:

SAP Collections Management

Consideration of Head Office/Branch Office Relationships
If you have mapped head office/branch office relationships that exist at your customer in accounts receivable accounting, you can decide whether you want to take them into consideration in the SAP Collections Management component. In addition to the existing option of creating worklist items for your collection specialists for each head office, you can create them for each branch office as an alternative. You can distribute the processing of branch offices to several collection specialists. This enables you to view and collect outstanding receivables for each branch office.

If you use the integration with application component SAP Dispute Management, you can create dispute cases for branch offices direct.

Note
For more information, see Considering Head Office/Branch Office Relationships.

End of the note.
Master data synchronization for several FI systems
If you want to use a central SAP Collections Management system to collect receivables from several FI systems, then for the replication of customer master data from several FI systems to the central system of SAP Collections Management you can use the connection of Unified Key Mapping Service to SAP NetWeaver Process Integration (UKMS Connection to SAP NetWeaver PI).

This is also possible even if the number ranges of the customers from the relevant FI systems overlap, so that the customer numbers from a cross-system view are not unique. In SAP Collections Management the system provides a unique number assignment when creating the business partner. For receivables processing, it determines the correct assignment between the business partner and the customer in the corresponding FI system.
Note
For more information, see:
- Connection to SAP NetWeaver Process Integration
- Configuration Guide for SAP Collections Management, which you can find at SAP Service Marketplace under http://service.sap.com/fscm
- Security Guide for SAP Collections Management
End of the note.

SAP Credit Management

Work Center for the Credit Manager.
This portal-based interface supports the credit manager in carrying out his job. You can make the Work Center available to your employees either using SAP NetWeaver Portal or SAP NetWeaver Business Client. It offers an overview of the blocked sales orders from Sales and Distribution (SD). The Credit Manager also sees further information from the credit management data of the business partner. This enables him to decide whether to release or reject any particular order. The work center also has views of the business partners that are blocked in SAP Credit Management, of business partners that are due for resubmission, and of credit limit requests granted.
Web dynpro applications for the credit limit request
The Web dynpro ABAP-based applications for creating and changing credit limit requests offer an interface that the credit manager can call up from the Work Center. A guided procedure takes you through the various steps for creating a credit limit request, and facilitates access even for occasional processors.
Note
For more information, see:
- Web dynpro applications for the credit limit request
- Business Package for Credit Manager (SAP ERP) 1.4
End of the note.
Enterprise Services for Credit Limit Request
In the process component Credit Management are service operations for creating, changing, reading, and finding credit limit requests. Some of these service operations are also used in the new Web interfaces for creating and changing credit limit requests.

Note
For additional information, see the documentation for the Enterprise Services (ES) at the ES Workplace.

End of the note.
Master data synchronization for several FI systems
If you want to use a central SAP Credit Management for several FI or SD systems, then for the replication of customer master data from the FI or SD systems to the central system of SAP Collections Managementand for synchronization, you can use the connection of Unified Key Mapping Service to SAP NetWeaver Process Integration (UKMS Connection to SAP NetWeaver PI).
Note
For more information, see:
- Connection to SAP NetWeaver Process Integration
- Configuration Guide for SAP Credit Management, which you can find at SAP Service Marketplace under http://service.sap.com/fscm
- Security Guide for SAP Credit Management
End of the note.

SAP Dispute Management

Web dynpro applications for dispute case processing
The Web dynpro ABAP-based application for changing dispute cases features a streamlined user interface your employees can access either in SAP NetWeaver Portal or SAP NetWeaver Business Client. While the regular user processes the dispute case using the existing complete interface, the Web interface is mainly suitable for the occasional user. As it offers a less complex and streamlined interface with fewer functions, it simplifies dispute case processing for the user.
Note
For more information, see:
- Web dynpro applications for dispute case processing
- Business Package for Dispute Manager (SAP ERP) 1.4
End of the note.
Enterprise Services for Dispute Case Processing
In the process component Dispute Management are service operations for creating, changing, reading, and finding dispute cases. Some of these service operations are also used in the new Web interfaces for changing dispute cases.

Note
For additional information, see the documentation for the Enterprise Services (ES) at the ES Workplace.

End of the note.